TROY, MICH.—Rose Pest Solutions, the nation’s oldest pest management company, has announced that John Steenstra has been promoted to district supervisor in Grand Rapids, Mich. He succeeds Mark VanderWerp, who has been promoted to manager of education and training.
Steenstra has been employed with the company since 2004 and previously held the position of service technician.
“John has demonstrated the knowledge, care and client management skills to manage some very complex and challenging accounts,” says Russ Ives, president of Rose Pest Solutions. “I am confident that as district supervisor, John will continue to ensure our customers receive the highest quality service.”
In his new position, Steenstra will oversee a large market of clients from Grand Rapids to Sault Ste. Marie, Mich. He will manage the route planning, quality assurance, inventory, training and customer relations for the Greater Grand Rapids area.
In 2011, Steenstra received a nomination for the Copesan Technician of Year award. He also has been twice awarded as a Rose Pest Solutions “Technician of the Month” and is a three-time “High Five” recipient, an honor awarded each year to employees who annually increase clientele and revenue. In the last year, he has earned his Associated Certified Entomologist (ACE) credentials. Steenstra currently resides in Rockford, Mich.
Meanwhile, VanderWerp’s new position has this seven-year company veteran and his wife relocating from Grand Rapids to Rose’s Troy, Mich.-based headquarters, where he will oversee the training of all employees across three states. VanderWerp will be responsible for managing Rose’s extensive online training, classroom training, and also Rose Pest Solutions’ annual training conference, which features industry-leading educators and researchers.
“Mark has been a tremendous asset for Rose Pest Solutions, and I am confident his outstanding knowledge, expertise and management skills will help him succeed in this new position,” notes Ives. “As the new manager of education and training, Mark will ensure our employees remain the best and brightest our industry has to offer, for the benefit of our clients.”
A member of the Entomological Society of America and the Michigan Entomological Society, VanderWerp is a board-certified entomologist who graduated from Michigan State University with a bachelor’s of science degree in entomology.
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