Fleet management technology uses smartphones, tablets, laptops and desktops to provide vehicle-related data and allows owners to analyze the information and use it to improve operations. Typically, these solutions use in-vehicle GPS devices or GPS-enabled cell phones, along with a web-based application that stores the data and makes it easy to view.
Those who’ve yet to embrace fleet management technology might wonder, “Why bother?” After all, managers know where they send their fleet of pest management professionals (PMPs) each day. However, tracking a mobilized workforce can, in the long run, save time and money because it lets managers and owners analyze what’s spent on company vehicles.
No matter how many trucks are sitting in a company’s parking lot, employers should know the costs associated with each one, including fuel and maintenance. But that’s not the only reason to use fleet management software. Numerous solutions are available and their capabilities vary. However, most fleet management software sends real-time vehicle information to smartphones or computers for easy access to the information.
GPS integration makes it easier to route vehicles to jobsites by leveraging a technician’s routing so they’re able to tackle as many jobs as possible, in the fastest way possible by spending less time on the road. Plus, it allows home base to check the locations of trucks and drivers as they make their way through a day’s route.
Managers automatically can track when, where and how employees drive, and use that information to help improve driver performance and safety. Some technology even offers driver education modules that show drivers how to lower fuel consumption.
In addition to routing technicians to their accounts more efficiently, fleet management software can keep track of when vehicle repairs should be scheduled, assist with the inventory of tools and equipment, and evaluate fuel use. If that weren’t enough, some software can monitor vehicle mileage and speed, driver behavior, maintenance needs, and accidents. Other benefits include assistance in managing inspections and work orders.
The real-time intelligence the software provides is invaluable. It can help determine how much it costs to run fleet vehicles, and which local areas receive the most calls. In some cases, it eliminates the need to manually input fleet management data. The software allows for instant data checks delivered remotely any time, which will help managers minimize scheduling conflicts. Managers can then analyze the numbers, and adjust your company’s work processes accordingly to save money and time.
But what if some of your employees don’t embrace the technology? That shouldn’t prevent implementation of an operating procedure that will likely improve the bottom line. Managers should tell their staff why they want to track vehicle-related costs, and provide comprehensive training that addresses employee expertise at all levels, from beginners to advanced users. Most drivers want to reduce their personal fuel-related expenses, and will understand why their employer wants to do the same.
Tracking costs is imperative for business owners, no matter the size of the company. Mobile technology provides managers with information critical to conducting an accurate and thorough audit of a business. To nab these benefits, managers should do some basic research and find the perfect fit for their fleet.
Research from Berg Insight shows the number of fleet management systems in active use is expected to grow to 6.8 million units by 2017, up from 3.3 million units in 2012. Source: www.marketresearch.com/Berg-Insight-v2702/Fleet-Management-7837588
You can reach Diane Sofranec at dsofranec@northcoastmedia.net or 216-706-3793.
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