WorkWave appoints new CEO

Marne Martin PHOTO: IFS

IFS, the global enterprise applications company, announces the appointment of field service industry veteran Marne Martin as president of its Service Management business unit and CEO of WorkWave. IFS acquired the Holmdel, N.J.-based WorkWave in September 2017.

“I am thrilled to be leading such a great organization, and to be part of the overall IFS senior leadership team as we begin a new chapter in our company’s growth,” says Martin. “WorkWave continues to be an important asset to the overarching value proposition of IFS Service Management, and I look forward to working with the talented IFS and WorkWave teams to make sure IFS’s service management portfolio becomes even more customer-focused.”

“Marne’s domain experience will enable us to further develop the service management capability across the entire portfolio to deliver even more value to our customers,” says IFS CEO Darren Roos. “We remain completely focused on delivering solutions together with our partners that have an impact on the way our customers serve their customers.”

Prior to IFS, Martin served as CEO and led the executive leadership team at ServicePower Plc., a field service management software company, where she transformed its go-to-market strategy and shifted its focus to software-as-a-service (SaaS) and managed services revenue, increasing pipeline every year during her tenure. Prior to that, she served as CFO of Norcon Plc., a UK-based telecom and defense consulting firm, where she grew the company from a business largely dominant in only the Middle East to one diversified across the United States, Europe, the Middle East and Asia Pacific. Martin is a winner of a number of awards, including 2016 CEO Gamechanger of the Year (FSM) from ACQ 5 Global Awards, and 2015 Field Service CEO of the Year from Executive Awards.