Arrow acquires 5 Star Termite & Pest Control

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December 4, 2019

Atlanta, Ga.-based Arrow Exterminators purchased 5 Star Termite & Pest Control Inc. This transaction will allow Arrow to establish business operations in the Tucson, Ariz., market and serve both residential and commercial customers throughout southern Arizona.

From left are Emily Thomas Kendrick (Arrow), Shelby Magnuson-Hawkins (5 Star), Kevin Burns and Tim Pollard (Arrow). PHOTO: ARROW EXTERMINATORS

From left are Emily Thomas Kendrick (Arrow), Shelby Magnuson-Hawkins (5 Star), Kevin Burns and Tim Pollard (Arrow). PHOTO: ARROW EXTERMINATORS

“We are absolutely thrilled to welcome the customers and team members of 5 Star Termite & Pest Control to the Arrow family,” says Emily Thomas Kendrick, president and CEO of Arrow Exterminators. “For nearly 40 years, owner Shelby Magnuson-Hawkins and her team have been serving Tucson and the surrounding communities with great care and compassion, and we are honored to continue that commitment into the future.”

Magnuson-Hawkins was the first woman to receive a pest control license in Arizona. She founded 5 Star Termite & Pest Control in 1980 and patented the ETT444 termite control process. Magnuson-Hawkins plans to retire after the acquisition.

“You could feel the family culture and the passion and excitement that the Arrow team showed,” says Magnuson-Hawkins. “I’m truly excited that my employees will have many growth opportunities and Arrow will be able to offer an expanded range of services to our customers.”

5 Star Termite & Pest Control will complement Arrow’s office in Phoenix, Ariz., and will ultimately operate under the Arrow Exterminators brand. All 16 of 5 Star’s employees will join the Arrow team.

“Founded in 1980, 5 Star Termite & Pest Control is a very established and extremely well respected name in the Tucson market, and we are really proud to have this strong team of professionals join the Arrow family,” says Tim Pollard, Arrow’s senior executive VP and COO. “Arizona is an important state to us as we look to expand our footprint and bring our service to more new markets. We continuously look to merge with high-quality companies who share our goals, principles and culture, and I believe we found the perfect fit with 5 Star Termite & Pest Control.”

Paul Giannamore of The Potomac Co. acted as adviser to 5 Star Termite & Pest Control Inc.

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About the Author

Ellen Kriz

Ellen Kriz is the managing editor for PMP magazine. She can be reached at ekriz@northcoastmedia.net or 216-706-3764.

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