Arrow Exterminators training manager earns BCE


August 12, 2021

Joseph Dounis, BCE

Joseph Dounis, BCE

Atlanta, Ga.-based Arrow Exterminators‘ employee Joseph Dounis was accredited as a Board Certified Entomologist (BCE) by the Entomological Society of America (ESA). Dounis is training manager for Arrow University.

“Becoming a better version of yourself is something everyone should be striving for, be it through hard work, innovation, creativity or perseverance. Arrow is unique in that it allows people to succeed and grow through all of those different avenues, and getting my BCE is an example of this,” Dounis said. “Acquiring this certification has allowed me to further myself, to have a greater scope in training and developing new team members, and to become more knowledgeable in a subject I truly enjoy.”

Dounis began with Arrow in 2014 at the East Cobb, Ga., service center where he worked in a variety of roles in termite, mosquito and pest control services. He was promoted to his current role as training manager where he creates training content, such as quarterly training, e-learning modules, and classroom instruction within Arrow’s organization and the Georgia Pest Control Association.

“I am so extremely proud of Joseph for this achievement. Receiving your BCE takes a lot of time and effort, and it really distinguishes you from others in the industry,” said Alyson Gilleland, VP of Arrow University. “This has been a goal of his for quite some time, and I’m thrilled to be able to celebrate this with him and our Arrow team.”

To achieve BCE status, Dounis was required to have a four-year degree in any biological subject, two years of experience in the field, a current CV, two letters of reference, the willingness to abide by the BCE Code of Ethics and pass two extensive exams.

“Joseph is an integral part of Arrow University, which is Arrow’s training and development team,” said Shay Runion, chief human resources officer and SVP of professional development at Arrow. “Not only does this achievement provide great leadership amongst his peers at Arrow, but this also sets him apart within the entire industry. We are proud of his accomplishment.”


About the Author

Photo courtesy of Danielle Pesta

Danielle Pesta is the senior digital media manager at North Coast Media, the parent company of PMP magazine. She can be reached at

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