Columbia, S.C.-based Terminix Service named Cody Dale the 2021 Service Leader of the Year and Audrey Locklear the 2021 Customer Care Specialist of the Year.
Both award winners are based on an individual nomination from branch managers, a selection as the region winner from a committee of regional staff, and a corporate office committee selection after all information and nominations are taken into account to determine a company winner.
“I’m honored to recognize this remarkable group of professionals who embody our core value of service,” said Lex Knox, CEO of Terminix Service. “These individuals have set the standard for service excellence through their daily commitment to putting customers first, and we couldn’t be more grateful for them and the example they set for others.”
The Service Leader of the Year Award is given each year in recognition of a person who represents the ideals of the Terminix Service’s mission statement and who goes above and beyond in delivering quality service and demonstrates leadership in serving customers, coworkers and the community.
Similarly, the Customer Care Specialist of the Year Award is given in recognition of a customer care specialist who represents the ideals of Terminix’s mission statement, goes above and beyond in delivering quality customer service, and enhances the success of their branch.
In addition to overall company winners, the winners from each region were also recognized. The regional winners are as follows:
Customer Service Specialist of the Year
South Central Region Winner: Kylie Netherland, Columbia Central
Low Country Region Winner: Bonnie Knapp, Bluffton
Piedmont Region Winner: Sarah Garner, Greenville South
Mountain Region Winner: Wendy Rocha, Spruce Pine
Metro Region Winner: Taka Yandle, Charlotte East
Pee Dee Region Winner: Audrey Locklear, Cheraw (2021 Company Winner)
Commercial Region Winner: Sandy Guillen, Commercial
Service Leader of the Year
South Central Region Winner: Jason Russell, Columbia Central
Low Country Region Winner: Eric Ellis, Beaufort
Piedmont Region Winner: Andy Parker, Greenville North
Mountain Region Winner: Cody Dale, Spruce Pine (2021 Company Winner)
Metro Region Winner: Phil Shapiro, Rock Hill
Pee Dee Region Winner: David Walshock, North Myrtle Beach
Commercial Region Winner: Amanda Blackburn, Commercial
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