Arrow Exterminators hosts Fiscal Year Kickoff Summit


August 31, 2023



Atlanta, Ga.-based Arrow Exterminators recently held the company’s annual 2023-2024 Fiscal Year Kickoff Summit at The Loews Hotel in Atlanta.

With over 500 team members and partners in attendance, the two-day event celebrated achievement from the prior fiscal year, which included achieving double digit revenue growth for the 13th year in a row and achieving $380 million in total revenue. The summit also introduced the new internal fiscal year theme, “Culture Rules”.

“Our achievements are directly tied to the talent and dedication of our team members and their unwavering passion.” Emily Thomas Kendrick, CEO of Arrow Exterminators, said in the news release. “It was truly my pleasure to present awards and express my gratitude to those who not only helped us meet but also surpass our company goals, leading to more than a decade of sustained double-digit revenue growth.”

Day one of the summit also featured guest speaker Alex Sheen, author of Because I said I would, who shared his insights about the importance of accountability. On the second day of the summit, a leadership and motivational workshop for everyone in attendance was hosted by Randy Gravitt. The workshop was based on Mark Miller’s new book, Culture Rules: The Leader’s Guide to Creating the Ultimate Competitive Advantage.

“Randy Gravitt’s workshop was an excellent fit for Arrow as he challenged Arrow’s team to lead at an optimal level, “said Tim Pollard, president and COO.  “We couldn’t have chosen a more fitting way to kick-off our new fiscal year than by inspiring our teams to think both critically and creatively about Arrow’s future.”

About Arrow Exterminators

Family-owned and -operated since 1964, Arrow Exterminators has a modern fleet of more than 3,150 vehicles, 174 service centers, over 3,300 team members with revenues exceeding $380 million and in 2023 was named a Top 5 USA Workplace. Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.


About the Author

Ellen Wagner is a former digital editor for PMP magazine.

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