WorkWave, a leading provider of software and solutions that help pest management and other service companies thrive, has launched and trademarked WAIve, an advanced artificial intelligence-powered platform. Designed to help customers drive revenue and manage costs effectively, WAIve transforms WorkWave’s platforms from a traditional system of record into an active, decision-making partner.
By serving as a layer of intelligence across the entire WorkWave suite of solutions, WAIve helps business owners maximize revenue and minimize costs by predicting problems before they happen.
A Hybrid Workforce: You + Your Data + Your WAIve Teammates
WAIve operates as a digital extension of your team, built on the critical foundation of WorkWave’s trademarked Wavelytics. This ensures that you retain control as you add artificial intelligence teammates — scaling your output using your own trusted data. WAIve functions in two distinct modes:
- Overnight optimization: While the business sleeps, WAIve refines schedules and routes to help maximize profitability for the day ahead.
- Daytime teammate: During business hours, it acts as an interactive assistant, serving up real-time insights and recommendations — empowering users to make faster decisions while retaining the final say.
“The market is moving beyond data that simply answers questions to automation that does the work,” WorkWave CEO Kevin Kemmerer says in a news release. “WAIve provides specialized AI agents that work alongside your human teams to handle the heavy lifting, all through a centralized hub that turns scattered noise into immediate operational awareness. Together, we are building the new hybrid workforce.”
WAIve represents a strategic evolution within WorkWave’s software solutions, designed to increase customer lifetime value by embedding intelligence into every layer of the user experience. This is achieved through three core capabilities:
- Predictive intelligence: Designed to leverage historical data to model future trends, allowing businesses to anticipate operational needs rather than reacting to them.
- WAIve Teammates: An army of specialized agents that execute multi-step decisions and invisible back-end workflows, helping reduce bottlenecks and administrative load. The WAIve Teammates will be launched throughout the year, starting in the second quarter of 2026.
- Ask WAIve: This feature is a natural language interface that serves as the unified intelligence layer for the enterprise. Beyond simply bridging the gap to complex data, it acts as the primary orchestrator for the hybrid workforce. Users leverage this single entry point to ask questions in plain English — like forecasting revenue or cross-referencing inventory — and to command specialized agents to perform tasks on their behalf. Ask WAIve will also launch in the second quarter of 2026.
WAIve goes beyond high-level strategy to impact daily execution. By using proprietary data to support back-office staff and guide technicians and workflows in real time, it ensures that every decision — whether automated overnight or approved by a human — directly drives the bottom line.
Experience WAIve live
WorkWave customers will get their exclusive first look at WAIve in action at WorkWave’s Beyond Service Customer Conference, taking place Feb. 1-4, 2026, in Dallas, Texas. The event will feature live keynotes and demonstrations of WAIve’s capabilities, showcasing how the Ask WAIve interface drives real-time decision intelligence across the core verticals.
About WorkWave
WorkWave is on a mission to deliver innovative software and fintech solutions to service professionals. Its core offerings include PestPac, RealGreen and TEAM Software.
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