Massey Services announces leadership promotions

Massey Services has announced two leadership promotions to strengthen its regulatory oversight and risk management teams

The promotions include Bryan Campbell to director of risk management and Suzanne Graham to senior director of government and regulatory affairs. These leadership changes further strengthen the company’s focus on operational discipline, safety and regulatory compliance across its growing multi-state footprint. 

Campell’s professional history

Bryan Campbell joined Massey in 2023 as an intern and was later hired full-time as fleet safety manager. In this role, he led the expansion of the company’s vehicle tracking and fleet safety programs across nearly 200 service centers. His work improved driver accountability, strengthened safety performance and enhanced oversight of vehicle-related claims. 

In his new role, Campbell will continue to manage fleet safety and vehicle tracking oversight as well as risk management initiatives across the organization, including environmental health and safety (EHS), and automobile liability claims involving both property damage and bodily injury. He will work closely with regional leadership and insurance partners to reduce exposure, improve accountability and support the company’s continued growth. 

Alongside being a United States Marine Corps Veteran, Campbell holds a bachelor of arts degree in business management and an MBA in business analytics and finance from Rollins College. 

Graham takes on regulatory oversight promotion

Suzanne Graham has played a leading role in government affairs and regulatory strategy since joining Massey Services in 2011 following the acquisition of her company, American Pest Control Management Inc. She has represented Massey Services before regulators, legislators and industry leaders at both the state and national levels. 

Graham is a past President of the Florida Pest Management Association and continues to serve as the Co-Chair of the Government Affairs Committee. She has received numerous industry honors, including PCT Magazine’s Crown Leadership Award, the National Pest Management Association (NPMA) Women of Excellence Award, the NPMA Impact Award and induction into the Florida Home Builders Association Hall of Fame. 

In her expanded role, Graham will oversee Government Affairs and Licensing across all states in which Massey Services operates. She will direct regulatory compliance strategy, licensing oversight, continuing education programs and coordination with state agencies to ensure the Company maintains full compliance and strong working relationships in every market it serves. 

“These promotions reflect the leadership and accountability required to support disciplined growth,” said Adam Jones, VP and director of quality assurance, in a news release.

“Bryan and Suzanne both lead with integrity, clarity and a strong commitment to doing things the right way. Their work strengthens our organization and supports the long-term success of our customers, team members and industry partners.” 

About Massey Services 

Based in Orlando, Fla., Massey Services is one of the nation’s largest and most respected service companies in the pest management industry. Celebrating 41 consecutive years of profitable growth, Massey Services and its subsidiary organizations employ nearly 3,000 team members who provide residential and commercial pest prevention, termite protection, landscape and irrigation services for more than 1 million customers from 195 Service Centers throughout Alabama, Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Oklahoma, Virginia and Tennessee.