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Ants remain the No. 1 source of callbacks for PMPs, draining time, profit and customer confidence. As the supplement notes, “ants continue to be the No. 1 reason for customer callbacks,” and even small colonies can “wreak havoc on the profitability of a route.” This guide gives PMPs the strategies, insights and field-tested methods needed to reduce callbacks, sharpen identification skills and deliver consistent results.
What you’ll learn inside
This supplement brings together top experts, real-world case studies and national survey data to help you strengthen your ant management program. You’ll explore how to identify conducive conditions, from mulch beds and potted planters to structural entry points and food sources — all highlighted as key contributors to infestations. “Potted planters, mulch and flower beds… are all potential sites where ants can establish a colony.”
You’ll also gain communication strategies proven to build trust and reduce callbacks. As Derek Wood explains, “by keeping customers informed, they become more engaged in the process.” The supplement shows you how to set expectations, explain treatment protocols and guide customers through habitat modification that supports long-term control.
Insights from the field
From odorous house ants to Argentine ants, the supplement features real PMP case studies that walk you through complex infestations, treatment decisions and long-term outcomes. You’ll see how pros traced colonies to potting soil, tackled Caribbean crazy ant invasions so severe clients couldn’t live in their homes, and used IPM strategies to eliminate persistent kitchen infestations. These stories reveal not just what to do — but how to think like a top-performing technician.
Tools and tactics that elevate your results
You’ll learn how PMPs integrate borate-based products, liquid baits, granular applications and exclusion techniques to achieve lasting control. The supplement also highlights how sealing entry points, modifying landscapes and refining treatment protocols can dramatically reduce callbacks.
Download the supplement
If you want to cut callbacks, strengthen customer relationships and elevate your ant management expertise, this guide is your must-have resource for 2025. Download it and step into the season with confidence, clarity and the strategies that set top PMPs apart.
