Brian Olson, president and CEO of The Bugman Termite & Pest Control, Anaheim, Calif., discusses what an NPS score is and why it’s so important for pest control companies to keep customers happy.
Brian Olson, president and CEO of The Bugman Termite & Pest Control, Anaheim, Calif., discusses what an NPS score is and why it’s so important for pest control companies to keep customers happy.
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