About

Dr. Bentley is director of training and education for the National Pest Management Association. You can reach him at mbentley@pestworld.org.

Posts by the Author

May 22, 2023

Don’t let customers tamper with evidence

Dr. Michael Bentley, BCE, gives tips on how to avoid customers cleaning up pest evidence so you can better treat homes. ...

April 13, 2023

3 tips to avoid pests as souvenirs

From long family road trips and spring break getaways to short weekend escapes, your clients run the risk of returning home with more than just priceless memories when they travel....

March 01, 2023

The secret to cutting ant callbacks this spring

Dr. Michael Bentley, BCE, says "the secret to reducing ant callbacks this spring may be encouraging your clients to maintain a well-manicured landscape."...

February 24, 2023

Swarm season checklists save time and money

Dr. Michael Bentley, BCE, explains how pest management firms can gear up to handle termite swarm season....

January 04, 2023

Be proactive to prevent callbacks

Taking small, preventive steps now can help reduce call backs later, says Dr. Michael Bentley, BCE, succeeds Dr. Jim Fredericks, who is now director of the PPMA....

August 02, 2019

4 new ways the NPMA can help you train employees

The National Pest Management Association (NPMA) launched several new technical and business training tools specifically designed for the pest management industry, including:   1. Online training courses. Access advanced training......