“Take the time to listen to the client’s concerns. Perform above expectations. Do what you promised to do. Follow up.” “Never tell. Ask — and explain the benefits of carrying out the needed assistance. Then, make sure you have something to do for them after they have complied.” “Explain the reason why they need to […]
PMP Staff
Syngenta kicks off 90-day contest
To celebrate that Demand CS insecticide’s efficacy lasts for up to 90 days, Syngenta kicked off its 90-day control contest...
IN MEMORIAM: Greg Campbell
On May 13, Greg Campbell passed away at age 65 in La Porte, Ind. Campbell was a lifetime member and...
Dworetsky, Lane join Bug Out
Jacksonville, Fla.-based Bug Out Service has hired Brian Dworetsky as regional vice president and Jason Lane as branch operations manager...
Massey honored by OBJ
Massey Services Chairman & CEO Harvey Massey is among the 22 CEOs of the Year honorees as announced by the...
PMP 2017 Readership Survey
When you participate in Pest Management Professional’s Readership Survey, you’re doing more than helping us provide good content. You’re also helping...
Terminix Service earns NC honors
Terminix Service Inc., based in Columbia, S.C., has been named one of the 2017 Best Employers in North Carolina by...
Rentokil project explains rat expansion
Rentokil has revealed how a pair of rats could produce nearly half a billion descendants in just three years. The...
NPMA committee focuses on the future
In early May, 20 industry leaders met to discuss current and future trends, their impact on the pest management industry,...
Massey sets sales record
Orlando, Fla.-based Massey Services established a new record for its annual company-wide “MAD (Making a Difference) in APRIL” sales event,...
Web Exclusive: Zika and the US mosquito control market
Editor’s Note: As promised in PMP’s May “Word on the Web” on the Table of Contents, what follows are highlights...
Arrow launches academy
Atlanta-based Arrow Exterminators has begun the Service Professional Training Academy, a six-week program aimed at training and hiring new service...
Bloom receives NYPMA lifetime award
On May 12, at the New York Pest Management Association (NYPMA) Installation Dinner, Gil Bloom, ACE, received a Lifetime Achievement...
Caption this: Mosquitoes vs. exterminators
You know you have a funny quip for this Leo Michael panel. Why not share it with the industry? Send...
Pest Pro Academy celebrates 1 year
, founded by industry veteran Tom Wright, just marked its first full year providing interactive, self-paced, verifiable online training to...
Truly Nolen employee uses winnings for Mom
Throughout 2016, Truly Nolen held an internal company contest where employees who met certain requirements as part of their daily...