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Susan Hare is marketing director for Thrasher Termite & Pest Control, Los Gatos, Calif. She also is a licensed field representative and a member of the QualityPro board.

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How to respond well to bad reviews Posted on 09 Aug 2018 in the Business & featured categories.

While it is frustrating to deal with negative reviews, do not ignore them. Negative reviews offer an opportunity to demonstrate your professionalism. Read more»