Business | Pest Management Professional

Q&A: Why service technicians should look professional

"Usually, the customer only sees the service technician."

Attorneys weigh in on the Amazon-EPA FIFRA settlement

"Easy access to unregulated pesticide products — and the easy money to be made selling them — make this problem...

PMPs: Be generous with your industry knowledge

This is an exciting time to be in pest control.

Illegal pesticides crackdown: Amazon-EPA settlement a symptom of online resellers violating FIFRA

The landmark settlement stemmed from Amazon allegedly allowing third parties to sell and distribute, from Amazon warehouses, imported pesticides not...

Photo: vm/iStock / Getty Images Plus/Getty Images

2 ways to train your customer service reps

There are so many industry training opportunities, it only makes sense to get your entire team involved.

7 tips to help your bird control marketing take flight

Marketing techniques may be slightly different from that for general pests — especially for a company that has just added...

Make YouTube and Google part of your web team

The beauty of YouTube video is that the content need not specifically promote your pest management product or service.

Pest control technicians: Online vs. classroom training

"Online training will let remote employees get the same message all the time. "

Exercise: The importance of visuals in sales

In today’s world, being professional, looking good, smelling good and being good in every way is a must.

PMPs have plenty to like on Facebook

I knew when the critically panned “The Emoji Movie” still made $217 million at the box office last year that...

Self-generated videos drive Sprague’s employee training

The videos are generated by a variety of co-workers who have been trained on how to develop videos using their...

Ain’t no party like a Schopen Pest Solutions party

It has been a stressful year for everyone at Schopen Pest Solutions. We were incredibly busy, growing our business by...

How to address security cameras with your technicians

... "while the owners are at work, the 'eye in the sky' (or more accurately, the video camera mounted to...

Focus on gross margins for profitability

Performing breakeven analysis is fundamental to business success.

PHOTO: ISTOCK.COM/CHOMBOSAN/ISTOCK/ GETTY IMAGES PLUS/GETTY IMAGES

Fleet telematics: 5 benefits for pest control firms

Regardless of your company’s size, properly harnessing fleet telematics can lead to the following benefits.