Anyone in the service or retail business knows that working with the public can be physically and emotionally draining sometimes. (All right, a lot of times.) “You treated last week and I just saw an ant on the counter!” “Are you sure you can’t work me in today?” (It’s 4 p.m.) “Can you do it […]
Business
Pest Management Professional magazine offers business advice to industry professionals who run their own businesses. Read advice from industry experts.
5 steps to organize your business finances
As a pest management company leader, you must juggle operations, management and marketing — as well as customer service and...
What’s your pest management company’s child care policy?
Per an extensive press release, since 2013, Care.com’s Cost of Care Survey has culled insights from more than 1,000 parents nationwide...
Buying a building for new headquarters leads to decisions
As I was standing in front of my new building the other day, talking to my architect, a homeless man...
GPS and routing solutions: Don’t get left behind
GPS and routing solutions are indispensable tools that boost productivity, improve safety, and reduce maintenance costs, say the pest management...
Route to riches: How GPS and routing solutions save time and money
GPS and routing solutions allow PMPs to add several stops a day, while cutting fuel costs. Pest management professionals (PMPs)...
GPS and routing features fuel productivity
The features found in GPS and routing hardware and software offer pest management professionals (PMPs) countless ways to boost productivity...
GPS and routing systems: Tips from the pros
Pest management professionals (PMPs) who are ready to take advantage of the benefits GPS and routing solutions offer would do...
Digital billboards: Should your pest management business use them?
Greetings from the Great Smoky Mountains! We are in the full swing of summer, and lots of tourists are going...
PMPs forecast revenue growth opportunities for 2017-21
Pest management professionals (PMPs) look to the future by envisioning their business’ greatest opportunities for revenue growth over the next...
GPS and routing technology may impact insurance
Pest management professionals (PMPs) who use GPS and routing technology may not necessarily receive a discount on their insurance. They...
Photography: A value-added service
Last month at the North Central Branch of the Entomological Society of America event, I had the privilege of preparing...
Schopen Pest Solutions to move HQ
I purchased a former grocery store in downtown McHenry, Ill., to become the new corporate headquarters of Schopen Pest Solutions....
Combat morale issues by investing in employees
Getting and keeping good staff can be a challenge. Having been in the industry for 30 years, I have seen...
Know the law before you hire
The hiring process can be complicated and time-consuming. State and federal regulations don’t make the task easier; however, following the...
What’s the best way to convince a customer to cooperate with you?
“Take the time to listen to the client’s concerns. Perform above expectations. Do what you promised to do. Follow up.”...