Business | Pest Management Professional

Photography: A value-added service

Last month at the North Central Branch of the Entomological Society of America event, I had the privilege of preparing...

Schopen Pest Solutions to move HQ

I purchased a former grocery store in downtown McHenry, Ill., to become the new corporate headquarters of Schopen Pest Solutions....

Combat morale issues by investing in employees

Getting and keeping good staff can be a challenge. Having been in the industry for 30 years, I have seen...

Know the law before you hire

The hiring process can be complicated and time-consuming. State and federal regulations don’t make the task easier; however, following the...

handshake, customer, client, front door, meeting, introduce, agreement (PHOTO: iStock.com/fstop123)

What’s the best way to convince a customer to cooperate with you?

“Take the time to listen to the client’s concerns. Perform above expectations. Do what you promised to do. Follow up.”...

PMPs: Focus on one game-changing project at a time

One of my favorite hobbies is photography. I’ve always had an interest in taking good photographs, but in the past...

What every tech should have in their truck

As we get ready for spring, here’s a list of 26 items you and your techs might need (or probably...

Listen carefully to your customers

Customers depend on us to listen to their needs and respond with great service, so it’s important to listen carefully....

Will marijuana legalization hit your bottom line?

The high cost of drug use. As more and more states legalize marijuana — Missouri, Rhode Island and Virginia may...

Google tablet photo PHOTO: ISTOCK.COM/ANATOLIYBABIY

How to up your website’s Google game

Have you searched your business name online lately? Is your website the first result, or are you even on the...

Multiple termite inspection documents tell the whole story

Not only can termite callbacks be costly for a pest management company’s bottom line, they can negatively affect relationships with...

Better time management increases profits

I was at a seminar the other day, and asked the attendees whether they ever thought about what they sell....

How marijuana legalization impacts your pest management business

With marijuana now legalized for medical or recreational use in several states, what is a pest management company’s responsibility to...

4 PMP Growth Summit revelations

Pest Management Professional hosted eight industry-leading suppliers, and 30 pest management professionals (PMPs) representing 24 companies at its inaugural PMP...

7 steps to a more ‘fit’ pest management firm

Treat business like a workout, both mentally and fiscally, and see the difference. In addition to being a police officer,...