M&M Environmental Services in Queens, N.Y., sheds light on an employee's decision about a bed bug inspection canine that affected the company’s reputation greatly.
Business
Pest Management Professional magazine offers business advice to industry professionals who run their own businesses. Read advice from industry experts.
PPMA promotes PMPs’ role in essential services
The Professional Pest Management Alliance has worked throughout the pandemic to highlight how pest management professionals (PMPs) protect public health...
5 questions with David Helt
David Helt, president of Target Specialty Products, spoke with Pest Management Professional about the company’s partnership with WorkWave’s PestPac MarketPlace.
5 regulatory issues to watch in 2021
Pest management professionals are encouraged to pay attention to proposed legislation would impact the pest control industry.
Opportunities to make money abound, if you’re willing to work for them
Pete Schopen shares how his company, Schopen Pest Solutions, looks for new opportunities to make money and strategies to upsell...
In praise of NYC PMPs
Throughout the world, pest management professionals (PMPs) battle a wide variety of pests. But to do it in New York...
The 7 Ps of evergreen companies
There are seven defining characteristics of evergreen entrepreneurs and the companies they build. They are referred to as the 7...
5 proposed taxes that may affect PMPs
It’s prudent for pest management professionals to be aware now of five proposed tax changes, and how they may affect...
How to put together a team of champions
As you hire and train in 2021, view the process through the lens of building a championship team — and...
Delegate, and only hold meetings that matter
Pete Schopen talks about the importance of learning to delegate. He also shares an overview of important meetings held at...
Eastside manages and motivates for CSR employee loyalty
Eastside Exterminators, based in Woodinville, Wash., has worked to retain a talented team of customer service representatives.
Others’ input can strengthen your business
The team at BHB Pest Elimination helped serve as sounding boards for Owner Michael Broder as he navigated business changes...
Pandemic gives BHB a new point of view
BHB Pest Elimination's Michael Broder can clearly recall just how the COVID-19 pandemic turned his business model upside down.
Get in the game, like Arrow Exterminators
Arrow Exterminator's logo can be spotted in many area sports facilities as a way to raise the company’s profile and...
Sprague’s multi-faceted online presence designed to attract top talent
Tacoma, Wash.-based Sprague Pest Solutions' Leila Haas shares why a carefully crafted online presence helps attract a diverse pool of...
Partnering with sports venues is a win-win for Pest Force
Pest Force Pest Control, based in Dallas/Fort Worth, Texas, provides pest control for all the athletic facilities at the University...