Few industries are immune to the challenges that accompany an aging workforce. Industries and organizations lacking an influx of interested, talented young people can lose momentum and become less effective at meeting the needs of their constituents. That’s the scenario the mosquito control industry and the American Mosquito Control Association (AMCA) faced just a few short […]
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How air movement affects dogs’ odor detection
Our discussion about odor movement problems continues. Last time we talked about how air moves and concentrates as it moves...
Caption This: Worker bee job fair
You know you have a funny quip for this Leo Michael panel. Why not share it with the industry?...
5 questions with David Roeder
David Roeder, a technician with All Safe Pest Control, Pasco, Wash., is in the process of purchasing the company from its...
Budget your way to success
Pest management revenues can be categorized into three main areas: route work, renewals and new sales. When setting up your...
Fiction: Crawley and the ant problem
Publisher’s Note: This series — “The Adventures of Crawley McPherson, Bug Man” — is a work of fiction. Crawley McPherson...
Answering client’s mosquito control questions
Be prepared to answer client questions for an effective mosquito control program.
10 reasons to hire veterans
Veterans bring unique experience and skillsets to the job. Here are 10 reasons to hire one: 1. The ability to...
Training detector dogs to find odor source
Learn how to help our detector dog track odor to the source.
McCloud finds success using mating disruption for Indianmeal moth infestations
Mating disruption is a common control method used for Indianmeal moth infestations in food facilities.
How to respond well to bad reviews
While it is frustrating to deal with negative reviews, do not ignore them. Negative reviews offer an opportunity to demonstrate...
How live operators optimize operations
Read three reasons why you budget for a live person to answer your pest control calls, even after business hours.
The importance of double-checking a new customer’s address
This PMP ended up at the wrong address for a customer call — but it turned out in his favor.
Tips for marketing pest control to Millennials
When building your marketing strategy, remember Millennials trust social media, friends and family for referrals.
Street-smart advertising
The graphics on the vehicle in your fleet should make you proud of your brand and your service quality.
10 tips to cram for that exam
Finding time to study for certification exams can be challenging. Here's how to get the passing score you need.