5 tips for handling bad online reviews
Diane Sofranec
Like it or not, online reviews have a huge influence on customers. “Over 80 percent of consumers will research a service company online before deciding to make a purchasing decision or do business with them,” says Caleb Tennenbaum, owner, Marketing for the Future, Tucson, Ariz., and a second-generation pest management professional (PMP). “If they see […]