Callback Cures | Pest Management Professional

Photo: Atlantagreg/iStock / Getty Images Plus/Getty Images

Visit twice for carpenter bees

"When it comes to carpenter bees (Xylocopinae), the rule can be modified to “visit twice, treat once," says Dr. Jim...

Use ancient insight to control stubborn pharaoh ants

Dr. Jim Fredricks shares how to control pharaoh ants, which pest management professionals know can be stubborn pests.

Photo: Different_Brian/iStock Editorial / Getty Images Plus/Getty Images

The classic muscle car of pest control

A little over 50 years ago, one of the all-time great industry-related vehicles was born: the Plymouth Duster.

PHOTO: CRobertson/iStock / Getty Images Plus/Getty Images

Mission Impossible: Find all evidence of termites

To avoid neglecting the structure where termite evidence is found, complete the entire inspection and find all signs of termites.

Squirrels, raccoons and other wildlife can harbor fleas, too. PHOTO: RAPIDEYE/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Seal squirrels out of attics, or they will return

Gray squirrel nests are a familiar sight in many neighborhoods across the eastern half of the United States. Here's how...

Illustration: sumkinn/iStock/Getty Images Plus/Getty Images

Asking the right questions can improve results

If customer service representatives interacting with a new or existing client with a pest problem can determine where the infestation...

PHOTO: VOREN1 / ISTOCK / GETTY IMAGES PLUS / GETTY IMAGES

Plan to communicate the value of being pest-free

Instead of reporting the “all-clear” to your client during your next recurring service, plan ahead to describe why pest control...

Photo: nastya_ph/iStock / Getty Images Plus/Getty Images

Select snap trap bait with brides in mind

Repurpose a common bride phrase for pest management professionals (PMPs) to be an easy reminder for selecting effective snap trap...

Expand your pest control efforts with foam

Dr. Jim Fredericks explains how to expand pest control efforts by using foam to fill hidden spaces like cracks and...

Invest in the details to aid spider control efforts

Jim Fredericks discusses extra management efforts and attention to detail for spider pest control to avoid callbacks this year.

An out-of-sight approach to ant baiting

When using ant baits, manage expectations by explaining to customers how they work to control an ant colony. Also try...

Get familiar with insect families

In entomological terms, insect families are large groups of insects with similar characteristics. Take time to learn to identify the...

SCREENSHOT: NPMA; PHOTO: ANDREYPOPOV /ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Create career paths for the next generation

The National Pest Management Association's Workforce Development Initiative is designed to encourage job seekers to find careers in professional pest...

PHOTO: FILIPFOTO/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Turn a rainy day into an educational opportunity

Talk to your customers about how the current weather trends in your region, including rain, may be affecting local pest...

Photo: Goldfinch4ever/iStock / Getty Images Plus/Getty Images

Why pest IDs are so important

The common names of pests do matter, but they can be confusing. Dr. Jim Fredericks explains why it is so...