Tag: communication

Scarlett Nolen

Truly Nolen’s president: Strive for positive interactions across every medium

June 19, 2019 By
Truly Nolen's president explains why good communication and training is key for top-notch customer service in this digital age. Read more»
Termite Mailers

Compelling Communications Inc.: Termite Control Marketing Materials

March 15, 2018 By
In response to industry demand, Compelling Communications introduces two customizable, eye-catching termite control postcards and invoice stuffers in the form of “Wanted” posters. Mailing services are also available. HowToMarketPestControl.com Read more»
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PestWorld 2016 Credit: PestWorld

Network like a pro

June 26, 2017 By
Editor’s Note: A version of this column appeared on Van Klaveren’s blog this spring. To expand their business reach, pest management professionals (PMPs) are often advised to join the Rotary, the Chamber of Commerce or other local business community club... Read more»
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Arizona ABC15

A different kind of chalk talk

March 29, 2017 By
Have you talked to your technicians about proper dusting technique lately? You might not think that you need to, after having done initial training. But check out this video produced by Phoenix, Ariz.-based ABC15-TV. Repeatedly referring to professional pest management firms... Read more»
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Rich McHale

PestWorld session examines company culture

October 20, 2016 By
The importance of a company’s culture cannot be understated. It affects employee performance, which in turn has a direct impact on a company’s customers. The educational session, titled “Communication is vital in establishing an ‘excellent company culture’” and held Oct.... Read more»
This article is tagged with , and posted in Events, Pest Talk
PestPac Mobile Workforce

PestPac: Mobile Workforce Tools

May 23, 2016 By
PestPac has the tools PMPs need to make technicians in the field more efficient: An easy-to-use mobile application combined with intelligent route optimization and GPS tracking streamline communication between office workers and technicians. Integrated reporting gives management insight into opportunities... Read more»
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Cindy Mannes

PPMA relaunches PestWorld.org

March 22, 2016 By
The Professional Pest Management Alliance (PPMA), which serves as the consumer education and public outreach arm of the National Pest Management Association (NPMA), has launched its newly redesigned website, PestWorld.org. The state-of-the-art site provides users with a more individualized experience... Read more»
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photo: ©istock.com/Chunumunu

Tomorrow’s Effective Communicator Begins Today

March 9, 2016 By
In this digital age, we have all grown accustomed to receiving and processing large quantities of information in an instant. While such advances have helped make our lives easier, they have also made our lives more complex. Current digital-age demands... Read more»
This article is tagged with , and posted in Business, featured
The Edge Up

Compelling Communications: The Edge Up, Second Edition

September 28, 2015 By
You won’t find a card at Hallmark saying “Happy Customer Service Week,” but Oct. 5-9 is National Customer Service Week, according to the International Customer Service Association. And in honor of Customer Service Week, Compelling Communications is launching an updated... Read more»

Mobile Matters: Texting Technicians

September 30, 2014 By
Technology for mobile-based businesses continues to progress at light speed. Keeping up with ever-changing methods of communication, mobile apps and mobile-driven software can keep chief mobility officers (CMOs) in a state of constant flux. No matter your generation, texting has... Read more»
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