How to put together a team of champions
As you hire and train in 2021, view the process through the lens of building a championship team — and begin racking up your company’s victories. Read more»
The future looks bright for 2021 industry growth
So, the new year is upon us and now that we’ve all caught our breath, just what will our expenditures look like in 2021? Read more»
Fuel is a variable cost you can fix
There are literally hundreds of ways we can lower fuel costs, but the most obvious is less windshield time. What are you doing to control this variable cost? Read more»
Resourceful PMPs make like MacGyver and adapt
If you’ve never seen the TV show “MacGyver,” you don’t know what you’re missing. For the record, I’m focusing on Angus MacGyver as portrayed by Richard Dean Anderson from 1985-1992, not the reboot with Lucas Till that started in 2016.... Read more»
Focus on labor retention, not cost
While labor costs are a major concern, the strategies for lowering them overwhelmingly included adding benefits for the employee. Read more»
It’s time to put a stop to employee turnover
Are we so content that we live through all the issues other industries struggle with, that we just accept turnover as a natural occurrence? Read more»
Plan pest management services with weather in mind
With just a few minutes’ investment in the day to check the weather predictions, a lot of weather-related downtime in the field could be avoided. Read more»
The lifespan of an account
One of the most valuable lessons I learned came when I was a pest control technician. I was asked to meet the owner of my company at the office of a huge apartment complex, a complex that was canceling. I... Read more»