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Tag: Problem Solvers

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Resourceful PMPs make like MacGyver and adapt

November 4, 2020 By
If you’ve never seen the TV show “MacGyver,” you don’t know what you’re missing. For the record, I’m focusing on Angus MacGyver as portrayed by Richard Dean Anderson from 1985-1992, not the reboot with Lucas Till that started in 2016.... Read more»
This article is tagged with , , and posted in Business, Current Issue, From the Magazine
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Focus on labor retention, not cost

October 20, 2020 By
While labor costs are a major concern, the strategies for lowering them overwhelmingly included adding benefits for the employee. Read more»
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It’s time to put a stop to employee turnover

September 15, 2020 By
Are we so content that we live through all the issues other industries struggle with, that we just accept turnover as a natural occurrence? Read more»
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Plan pest management services with weather in mind

August 25, 2020 By
With just a few minutes’ investment in the day to check the weather predictions, a lot of weather-related downtime in the field could be avoided. Read more»
This article is tagged with , and posted in Business
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The lifespan of an account

July 1, 2020 By
One of the most valuable lessons I learned came when I was a pest control technician. I was asked to meet the owner of my company at the office of a huge apartment complex, a complex that was canceling. I... Read more»
This article is tagged with , and posted in Business
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Customers at home engaged in pest control

June 22, 2020 By
Customers who have been spending more time at home seem to be more engaged and curious about pest control, asking questions and sharing observations. Read more»
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Take steps to keep income steady

May 27, 2020 By
During COVID-19, pest control company owners can steer their ship — their small business — to calmer waters to mitigate losses from the pandemic. Read more»
This article is tagged with , , and posted in Business, COVID-19
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Face the fear of healthcare coverage decision-making

April 16, 2020 By
Rodents have two natural fears: being on fire and birds of prey. Not much of anything will send them packing like either one of these. Given that, we can’t burn down buildings or send in a peregrine falcon. But by... Read more»
This article is tagged with , , , and posted in Business
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Never stop training… together

March 19, 2020 By
Jerry Schappert, owner of The Bug Doctor, Ocala, Fla., shares why training is a balancing act among classroom, practical application and real life. Read more»
This article is tagged with , , and posted in Business
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The 411 on DIYers, KWIM?*

February 19, 2020 By
Jerrry Schappert, owner of The Bug Doctor, Ocala, Fla., evaluates whether or not it is a waste of time to convert consumers from doing DIY pest control. Read more»
This article is tagged with , and posted in Business, featured