Focus on labor retention, not cost
While labor costs are a major concern, the strategies for lowering them overwhelmingly included adding benefits for the employee. Read more»
It’s time to put a stop to employee turnover
Are we so content that we live through all the issues other industries struggle with, that we just accept turnover as a natural occurrence? Read more»
Plan pest management services with weather in mind
With just a few minutes’ investment in the day to check the weather predictions, a lot of weather-related downtime in the field could be avoided. Read more»
The lifespan of an account
One of the most valuable lessons I learned came when I was a pest control technician. I was asked to meet the owner of my company at the office of a huge apartment complex, a complex that was canceling. I... Read more»
Customers at home engaged in pest control
Customers who have been spending more time at home seem to be more engaged and curious about pest control, asking questions and sharing observations. Read more»
Take steps to keep income steady
During COVID-19, pest control company owners can steer their ship — their small business — to calmer waters to mitigate losses from the pandemic. Read more»
Face the fear of healthcare coverage decision-making
Rodents have two natural fears: being on fire and birds of prey. Not much of anything will send them packing like either one of these. Given that, we can’t burn down buildings or send in a peregrine falcon. But by... Read more»
Never stop training… together
Jerry Schappert, owner of The Bug Doctor, Ocala, Fla., shares why training is a balancing act among classroom, practical application and real life. Read more»