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Tag: reviews

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5 marketing ideas to grow your pest control business

November 6, 2020 By
Here are five marketing tips you can start using today to help reach customers and grow your pest control business almost instantly. Read more»
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How to generate leads for your pest control company

August 28, 2020 By
Lead generation is a crucial process for your pest control business because it will build a list of possible clients and lead to more services rendered. Read more»
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Use reviews to boost your business

July 17, 2020 By
Online reviews impact a business’ bottom line. Let’s break down why they’re so important and how you can use them to boost your business. Read more»
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Unusual tactics to retain a customer

July 10, 2020 By
Pest Management Professional’s columnists and editorial board members share their most unusual tactic to retain a customer. Read more»
This article is tagged with , , and posted in Business, Pest Talk
ILLUSTRATION: ISTOCK.COM/INFADEL

How to address poor reviews

November 19, 2019 By
With poor reviews, it’s not a matter of if it will happen, but when. Here are four steps Schopen Pest Solutions takes for a review three stars or fewer. Read more»
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Review your online review responses

October 29, 2019 By
Few things in a pest control operator’s life will ruin his or her day as much as a one-star review. To be completely honest, one of my weaknesses is having thin skin, so a bad review hurts me more than... Read more»
This article is tagged with , , , and posted in Business, featured
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Shape better customer experiences with team input

September 4, 2019 By
Truly Nolen is empowering its service offices by listening to front-line employees who serve customers directly to make better customer experiences. Read more»
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How to respond well to bad reviews

August 9, 2018 By
While it is frustrating to deal with negative reviews, do not ignore them. Negative reviews offer an opportunity to demonstrate your professionalism. Read more»
This article is tagged with and posted in Business, featured
Thumbs down negative review graphic from iStock.com/PashaIgnatov

5 tips for handling negative online reviews

December 22, 2016 By
As a pest management professional (PMP) who is in business to serve the public, you may wonder whether you have any control over the reviews your customers post online about you and your company. Fortunately, you do — if you... Read more»
This article is tagged with , , and posted in Business, featured
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Schopen celebrates ‘The 12 Days of Pest Control’

December 19, 2016 By
Just like family members, my employees can give me joy and blessings — or they can give me pain and misgivings. Here, for your enjoyment, are “The 12 Days of Pest Control.” On the First Day of Pest Control, my... Read more»
This article is tagged with , , , and posted in featured, Human Interest