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The Buzz Brought to you by Pest Management Professional magazine
 
THE INDUSTRY'S LEADING SOURCE FOR NEWS
 
FEBRUARY 5, 2020
 
  SNEAK PEEK: 5 Must-Reads from PMP's February Issue
 
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Put training in your termite toolbox
 
By Heather Gooch
Dr. Faith Oi, a University of Florida associate extension scientist, shares litigation and claims advice related to damage from termites and other wood-destroying organisms.

 
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PHOTOS: ABC HOME & COMMERCIAL SERVICES; ONSTON/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES
 
Building customer relationships in today’s world
 
By Bobby Jenkins
The president of Austin, Texas-based ABC Home & Commercial Services shares how the pest management industry has changed and the ways his company is adapting with virtual services.

 
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Ask the Expert: Focus on SPP solutions, not finger-pointing
 
By Dan Baldwin, BCE, CCFS, CP-FS
How would you handle a commercial client that is not only struggling with stored product pest (SPP) issues, but has a team that is demanding to know why it's happening and whose fault it is? Find out how to proceed.

 
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PHOTO: GREG GOETZ
 
PMP gives formerly incarcerated second chance
 
By Heather Gooch
Founded in 1991, G.A.G. Pest Control works with two rehabilitation programs to hire fumigation technicians. Learn how the company president integrates these new employees.

 
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PHOTO: MARK SHEPERDIGIAN, BCE
 
Fresh traps give fresh information
 
By Mark Sheperdigian, BCE
Effective control of the German cockroach starts with accurate information about the population gathered from insect monitors and fresh traps.

 
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