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The Buzz Brought to you by Pest Management Professional magazine
 
THE INDUSTRY'S LEADING SOURCE FOR NEWS
 
JUNE 3, 2020
 
Editor's Note: You need vital industry information now more than ever, and PMP is here for you. Our current and back issues are no longer gated for subscribers only, so we invite you to access our archives.
 
  SNEAK PEEK: 5 Must-Reads from PMP's June Issue
 
ILLUSTRATION: ROB DOBI
 
PMP survey finds pest control industry ready for business
 
By Diane Sofranec
For the past two months, pest management professionals have been shut out of many homes and restaurants due to COVID-19. A flood of pests could hit this summer. Are you ready?

 
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PHOTO: CERISE HUA/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES
 
The silver lining to the Asian giant hornet phenomenon
 
By Dr. Jim Fredericks
Despite the recent media attention surrounding the Asian giant hornet, there is a silver lining: Consumers are seeking information and solutions from pest management professionals.

 
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PHOTO: CHAOSS/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES
 
5 keys to reopening commercial accounts, sans rodents
 
By Dan Baldwin, BCE, CCFS, CP-FS
Now more than ever, commercial clients need the expertise of a pest management professional to help them protect their businesses from rodents.

 
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PHOTO: GOOD_STOCK/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES
 
Measure what matters: Customer retention, attraction and satisfaction
 
By Dennis Jenkins
Know how many customers you gained every month, and how many you lost. If you're not actively trying to add customers, your business will begin to erode.

 
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PHOTO: PETE SCHOPEN
 
Investment in formal training pays dividends
 
By Pete Schopen
The owner of Schopen Pest Solutions describes why a top-notch training manual is the best way to transfer the ideas of the owner or operations manager to the technicians and staff.

 
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  INDUSTRY INTEL
 
Get the latest coverage from Pest Management Professional on how COVID-19 is affecting the pest control industry at MyPMP.net/COVID-19.
 
 
• PCO Bookkeepers launches PPP loan service
 
• QualityPro announces 2020-21 board lineup
 
• Certus expands to Arizona via acquisition
 
• Mosquito prevention during hurricane season
 
• Lobster Marketing study examines COVID-19 impact on industry
 
 
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