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The Buzz Brought to you by Pest Management Professional magazine
 
THE INDUSTRY'S LEADING SOURCE FOR NEWS
 
AUGUST 26, 2020
 
  TOP STORY
 
PHOTO: OLIVIER LE MOAL/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES
 
EXCLUSIVE: Help clients recover from a poor pest management plan
 
McCloud Pest Management Solutions Training Manager Anna Berry, BCE, suggests ways to more accurately assess pest risk at facilities when the previous pest control provider just didn't cut it.
 
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  ON THE RECORD
 
Photo: courtesy of, and copyrighted by, Gene White, pmimages@earthlink.net
 
EXCLUSIVE: Experts consider most challenging aspect of bed bug control
 
We asked Pest Management Professional's columnists and editorial board members to share what they consider the most challenging aspect of bed bug control.
 
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  INDUSTRY INTEL
 
IMAGES: ILLUSTRATIONS: MIKE RIGHT, DAVID MCMACKEN, PMP STAFF
 
Take PMP’s State of the Industry survey for a chance at prizes
 
By Diane Sofranec
We want to know how your company has fared since state-issued, stay-at-home mandates changed the way many pest management professionals do business.

 
Take Survey
 
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PHOTO: WASHINGTON STATE DEPARTMENT OF AGRICULTURE
 
WSDA traps male Asian giant hornet
 
The Washington State Department of Agriculture (WSDA) says it trapped a male Asian giant hornet (Vespa mandarinia). It is considered to be the first male Asian giant hornet — dubbed the "murder hornet" in popular culture — to be detected in the United States.
 
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LOGO: CERTUS
 
Certus purchases Whitworth Pest Solutions
 
Guilford, Conn.-based Certus Pest purchased Puyallup, Wash.-based Whitworth Pest Solutions. This acquisition continues Certus' expansion throughout the Pacific Northwest.
 
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IMAGE: WAYNES PEST CONTROL
 
Waynes acquires Preferred Pest
 
Waynes Pest Control, an Anticimex company based in Birmingham, Ala., acquired Preferred Pest, Knoxville, Tenn.
 
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LOGO: BIG BLUE BUG SOLUTIONS
 
Big Blue Bug Solutions named to 'Best Places to Work' list
 
Providence Business Journal will host a virtual awards ceremony for its "2020 Best Places to Work," and will include Big Blue Bug Solutions.
 
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LOGO: EVOLVEYT
 
Evolve YT to kick off Leadership Series courses in September
 
Evolve YT, an educational and consulting business, opened registration for its first course, "Building Your Team's Greatness," beginning Sept. 15.
 
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  CLOSE UP
 
PHOTO: PMP STAFF
 
Keep your pest control customers happy
 
Brian Olson, president and CEO of The Bugman Termite & Pest Control in Anaheim, Calif., discusses at Pest Management Professional's (PMP's) exclusive Growth Summit event, what an NPS score is and why it's so important for pest control companies to keep customers happy.
 
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  GIVING BACK
 
LOGO: FOX PEST
 
 
3 Fox Pest Control branches hold day of service
 
Fox Pest Control's reputation for community service continued Aug. 1, a day in which three branches undertook major local projects. Check out how team members helped.
 
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  MOVERS & SHAKERS
 
Janet Thrasher
 
Janet Thrasher appointed to Structural Pest Control Board of California
 
Janet Thrasher, president of Thrasher Termite & Pest Control, was appointed to the Structural Pest Control Board of California.
 
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J. Bryan Cooksey Jr.
 
McCall's Chairman Emeritus honored by local Boy Scouts
 
McCall Service's Chairman Emeritus, J. Bryan Cooksey Jr., was honored as the 2020 American Values Dinner Honoree by the Boy Scouts of America North Florida Council.
 
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  PMP HALL OF FAME SPOTLIGHT
 

Otto Orkin
 
 
Otto Orkin, Class of 1999
 
In honor of the recent passing of R. Randall Rollins, we take a look back at Rollins Inc.'s flagship brand, Orkin Pest Control, and its founder Otto Orkin.
 
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  READER POLL
 

PHOTO: DBLIGHT/E+/GETTY IMAGES
 
 
Reader poll: Bed bug control challenges
 
This is your last chance to answer our latest one-question poll: What do you consider to be the most challenging aspect of bed bug control?
 
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  CURRENT ISSUE  
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One small step toward delegation
 
Pete Schopen shares the steps he has taken in 2020 to hire a branch manager for Schopen Pest Solutions to offload some of his many tasks as the company's owner.
 
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UPFDA adapts to the pandemic
 
Through the United Producers, Formulators and Distributors Association (UPFDA) network of members, the group plans to continue to provide information and encouragement to one another during COVID-19.
 
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PMP August 2020 cover. PHOTO: PHOTOWIND/SHUTTERSTOCK.COM
 
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