The Buzz Brought to you by Pest Management Professional magazine
 
THE INDUSTRY'S LEADING SOURCE FOR NEWS
 
November 24, 2021
 
  TOP STORY
 
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Give ‘Bugsgiving’ a try
 
Would you try a “Bugsgiving” meal? Have you already?
 
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ON THE RECORD
 
Scarlett Nolen

 
In today’s world, customers’ expectations are higher than ever
 
By Scarlett Nolen 
Focus on stellar customer service and determining the type of investment it will take to make sure you can hit all the scheduling, purchasing and payment touchpoints in a way that leaves everyone happy.
 
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INDUSTRY INTEL
 
MOVERS & SHAKERS
 
Angela Tucker

 
Douglas Products hires field scientist
 
Angela Tucker, BCE, joins Douglas Products' research and development team, which is responsible for supporting the Liberty, Mo.-based company’s sulfuryl fluoride business.
 
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Janelle Iaccino

 
Daily Herald to honor Rose Pest Solutions executive
 
Janelle Iaccino, marketing director of Rose Pest Solutions, will be honored as one of the 22 women executives at the 24th Annual Women in Business Awards and Recognition Event by the Daily Herald Business Ledger and its sponsoring partners.
 
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PHOTO: NORTHWEST EXTERMINATING

 
Northwest Exterminating employee awarded HBAT award
 
Northwest Exterminating’s George Simpson was awarded the Home Builders Association of Tennessee (HBAT) Associate of the Year award for 2021.
 
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Lance Washington

 
Truly Nolen adds new executive team member
 
Tucson, Ariz.-based Truly Nolen Pest Control promoted long-time team member and current director of domestic franchising, Lance Washington, to the company’s executive team.
 
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READER POLL
 
Photo: ©istock.com/Courtney Keating
 
 
Reader poll: Qualities in a new hire
 
Please take a minute to answer our latest one-question reader poll: What are the Top 3 qualities you look for in a new hire?
 
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TERMITE MANAGEMENT SURVEY
 
PHOTO: COURTESY OF, AND COPYRIGHTED BY, GENE WHITE, PMIMAGES@EARTHLINK.NET

2022 Termite Management Survey

Please take a moment to answer our 2022 termite management survey. We are looking forward to hearing more about your termite control work and how business has been for you. Take Survey
 
CURRENT ISSUE
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PMPs hold the line on employee and customer retention once again

By Diane Sofranec
Pest management professionals fared better than other industries when it came to retaining employees and customers during the pandemic. Read More

Boat docks, basements — have spiders no shame?

By Judy Black, BCE
From boat docks to basements, here are answers to readers questions about how to handle spiders.  Read More