Lytx releases analysis of service fleet survey trends


May 7, 2020



On May 7, video telematics and analytics provider Lytx released the first in a series of several insights into driving trends in the field service industry, including pest management professionals (PMPs). Its database captured 358,000 risky driving events from field service fleets in 2019, according to a news release. The data will be released twice weekly through May 21 here.

According to Lytx’s data, the “most prevalent” risky behaviors among fleet drivers last year include:

  • Failure to stop, defined as “when a driver fails to stop at a stop sign or his/her speed remains above 5 mph.”
  • Late response, defined as “when a driver is not distracted, yet responded late and abruptly to a readily visible risky situation ahead.”
  • Eating and drinking while driving.
  • Not keeping a safe following distance, defined as “a risky driving event in which the distance to the vehicle directly ahead is approximately 1.5 seconds and not increasing for at least 4 consecutive seconds.”
  • Using a cell phone.

Lytx reports that the “most improved” behaviors from 2018 to 2019 include:

  • Keeping a safe following distance (up 46%)
  • Driving at posted speeds (up 22%)
  • Wearing seat belt (up 19%)
  • Stopping at stop signs (up 10%)

Lytx also found that 62 percent of collisions in the field service segment were rear-end or backing-related occurrences. In the news release, it notes that “two key ways to reduce rear-end collision potential are maintaining a safe following distance and eliminating in-cab distractions, such as cell phone use.”

According to the news release, “these insights were derived from Lytx’s proprietary database of field service driving data from 2019, including 358,000 risky field service driving events captured last year. For comparisons across industries, Lytx calculated behavior averages from its global database, which contains driving data from trucking, distribution, concrete, construction, utilities, transit, government, and waste industries. Lytx maintains the fastest-growing proprietary database of professional driving data in the world, currently surpassing 120 billion miles of driving data. The data is anonymized, normalized, and in instances of behavior prevalence, generalizable to service fleets at large.”


About the Author

Heather Gooch

Heather Gooch is the editor-in-chief for PMP magazine. She can be reached at or 330-321-9754.

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