ServiceMaster announces new CEO


August 6, 2020

Brett Ponton

Brett Ponton

Memphis, Tenn.-based ServiceMaster Global Holdings has appointed Brett Ponton as CEO. He is expected to take office by Oct. 1. Interim CEO Naren Gursahaney, who has served in the role since January, will continue as ServiceMaster’s Chairman of the Board.

Ponton currently serves as president and CEO of Monro Inc., the largest independent operator of tire and auto service retail stores in the U.S.

“With his deep and relevant experience, Brett is the right leader to further the transformation of ServiceMaster’s core Terminix business, strengthen our operational excellence, and oversee the next phase of the company’s growth and creation of shareholder value,” Gursahaney said in the news release. “His embrace of a servant leadership mentality and clear understanding of the key role frontline employees play in ensuring excellent customer service make him a great fit for ServiceMaster.”

Since being named Monro CEO in 2017, Ponton “has implemented a transformational strategy to improve growth, profitability and customer service across an organization encompassing 8,500 employees (including 6,000 technicians), as well as 1,250 company-owned stores, 100 franchised locations, and a commercial B2B business,” the news release reports. Other career highlights include CEO of American Driveline Systems, Heartland Automtoive, Veyance Technologies, and Goodyear Tire & Rubber Co.

Founded in 1929, ServiceMaster Global Holdings Inc.’s brand portfolio includes AmeriSpec (home inspections), Copesan (commercial national accounts pest management), Furniture Medic (cabinet and furniture repair), Merry Maids (residential cleaning), Nomor (European pest management), ServiceMaster Clean (commercial cleaning), ServiceMaster Restore (restoration and reconstruction), Terminix (termite and pest control) and Terminix Commercial (commercial termite and pest control).


About the Author

Heather Gooch

Heather Gooch is the editor-in-chief for PMP magazine. She can be reached at or 330-321-9754.

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