NPMA, PMP unveil inaugural API Integration Chart

From your scheduling platform to your digital bait stations, you need your software programs to talk to one another seamlessly. That’s where Application Programming Interfaces (APIs) come in. But for many pest management professionals (PMPs), it can be difficult to determine which technology system can actually work with their preferred tools.

Charged with creating projects that move the industry forward, the National Pest Management Association’s (NPMA’s) Business Innovations Committee has teamed with Pest Management Professional to map out third-party software and hardware integrations and create the exclusive, easy-to-follow chart below.

Think of the API offerings as akin to the trim models on a new car: Maybe you want every option available; maybe you could do without the heated seats if it brought the price down, for example.

Because technology moves fast, the NPMA committee and the PMP team plan to publish this chart annually and update in real time as integrations evolve. Our goal is to help you see at a glance what fits your operation best so you can make informed purchasing decisions and fully optimize your existing tech stack.

Learn more about the NPMA Business Innovations Committee at Tinyurl.com/87v9v282.

Legend:  — None  |  OUT = CRM ➝ Vendor  |  IN = Vendor ➝ CRM  |  IO = Bi-directional  |  RT = Near Real-Time IO  |  API = Free API  |  API$ = Fee-based API

Accounting & Bookkeeping

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Built-in AP/GL	–	–	–	IO	–	–	IO	RT
Built-in AR	–	IO	RT	RT	RT	RT	RT	RT
PCO Bookkeepers & M&A Specialists	–	–	OUT	–	–	–	–	–
QuickBooks Online	OUT	IO	IO	OUT	OUT	IO	OUT	IO
Sage Software	–	–	–	–	OUT	–	OUT	IO
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Business Analytics

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Power BI	–	–	OUT	–	OUT	–	OUT	–
Tableau	–	–	–	–	–	–	OUT	–

Customer Reviews & Experience

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Applause	–	–	OUT	–	IO	–	IO	–
Go Get Quality (Dream)	–	–	–	–	–	IO	–	–
LoyaltyLoop	–	–	IO	–	–	–	–	–
Podium	–	–	IO	–	OUT	IO	IO	–

Debt Recovery & Collections

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
American Profit Recovery	–	–	–	–	–	–	OUT	–
A.R.M. Solutions	–	–	IO	–	OUT	–	OUT	IO

Developer / API / Automation

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Public API	–	API$	API	–	API	API	API$	API/API$
Webhooks supported	IN	IO	IO	–	IO	IO	IO	–

Documents & E-Sign

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Adobe/eSign	IO	–	–	–	–	IO	–	IO
DocuSign	–	–	IO	–	–	IO	–	IO
PandaDoc	–	–	–	–	–	IO	–	–

Fleet Tracking & Telematics

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Azuga	–	–	–	–	–	–	IO	–
GPSlogix	RT	–	–	–	–	–	–	–
Holman Small Biz Fleet	–	–	–	–	–	–	–	–
Linxup	–	–	–	–	–	–	IO	IO
Lytx	–	–	–	–	–	–	–	–
ServiceTitan FleetPro	–	–	IO	–	–	–	–	IO
Verizon Connect	–	–	IO	–	–	–	IO	–

Marketing & Lead Generation

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Baton	–	–	–	–	–	–	–	–
BugHub AI	–	–	–	–	–	IO	–	–
CallTrackingMetrics	–	–	IO	–	–	IO	IO	–
Cinch	–	–	IO	–	IO	–	IO	–
Coalmarch	–	–	–	–	–	–	RT/API	–
GreenRope	–	–	–	–	–	–	–	IO
HubSpot	–	–	IO	–	–	IO	IO	IO
ServiceTitan Marketing Pro	–	–	RT	–	–	–	–	IO
Salesforce	–	–	–	–	–	IO	IO	–
Scorpion	–	–	IO	–	OUT	–	–	IO
Socius Marketing	–	–	IO	–	–	–	–	–

Payroll & HR

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
ADP	IO	–	IO	–	–	–	OUT	–
Inova Payroll	–	–	IO	–	–	–	OUT	IO
Paylocity	–	–	–	–	–	–	OUT	–

Payments & Merchant Processing

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Authorize.Net	RT	–	IO	–	–	–	–	–
CardConnect/Clover	–	–	–	–	–	–	–	–
Proprietary gateway	–	RT	RT	–	–	–	RT	RT
Square	–	–	IO	–	–	IO	–	IN
Stripe	RT	IO	IO	IO	RT	RT	–	RT
Wisestack (financing)	–	–	IO	–	–	IO	IO	–

Phone, VOIP & Contact Center

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
8×8	–	–	–	–	–	–	–	–
Avoca AI	–	–	IO	–	–	–	IO	IO
Dialpad	–	–	–	–	–	–	–	IO
Grit	–	–	IO	–	–	–	–	–
RingCentral	–	–	IO	–	–	–	IO	–
Voice for Pest	–	RT	IO	RT	RT	–	RT	–
Voice for Pros	–	RT	IO	RT	RT	–	RT	–

Route Optimization & Navigation

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Built-in routing	IO	RT	RT	IO	RT	RT	RT	RT
Google Maps	RT	IO	IO	IO	RT	IO	IO	IO
RouteManager	IO	–	IO	–	–	–	IO	–

Sales & Proposals

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Click to Buy Services	–	IN	IO	–	–	IN	–	–
Smarter Launch	–	–	IO	–	IO	IO	IO	–

Sensors, IOT & Smart Traps

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Bell iQ Smart Traps	–	–	–	–	–	–	IO	–
Microshare EverSmart	RT	–	–	–	–	–	–	–
Sentricon	IO	IO	IO	IO	IO	IO	IO	–
Skyhawk Trapmate	–	–	–	–	–	IO	–	–
Tacticam Cameras	–	–	–	–	–	–		–

Tax & Compliance

Third-Party Platform	Blu-Star	Briostack	FieldRoutes	Fieldster (incl. Key7)	Fieldwork	GorillaDesk	PestPac (WorkWave)	ServiceTitan
Avalara	RT	–	IO	–	–	–	IN	IO
Simple Sales Tax	IN	–	IO	–	–	–	–	–

Legend:  — None  |  OUT = CRM ➝ Vendor  |  IN = Vendor ➝ CRM  |  IO = Bi-directional  |  RT = Near Real-Time IO  |  API = Free API  |  API$ = Fee-based API

Not an endorsement of any product. Published annually by NPMA and PMP Magazine. Data subject to change.