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Arrow Exterminators opens 200th service center

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April 27, 2026

Atlanta, Ga.-based Arrow Exterminators opened two new service centers in Cleveland, Tenn., and Lafayette, La., marking Arrow’s 199th and 200th service centers and representing a significant milestone in the company’s continued growth.

Cleveland, Tenn. Service Center. IMAGE: ARROW EXTERMINATORS
Cleveland, Tenn. Service Center. IMAGE: ARROW EXTERMINATORS

The Cleveland office, which will be known as the Cleveland Service Center, provides a full range of residential pest control services to support the growing needs of homeowners in the area. This marks the company’s 14th office in the state of Tennessee.

Lafayette, La. Service Center. IMAGE: ARROW EXTERMINATORS
Lafayette, La. Service Center. IMAGE: ARROW EXTERMINATORS

The Lafayette office, which will be known as the Louisiana Commercial Service Center, offers comprehensive commercial pest control services and supports businesses across a broad region, servicing customers from Baton Rouge to Lake Charles. This marks Arrow Exterminators’ fourth office in the state of Louisiana.

“Being a family-owned and operated company for 62 years, we strongly value family and community,” said Emily Thomas Kendrick, CEO, in a news release. “Our passion is one of the key components of not only providing exceptional service to our customers but also being involved in the communities where we serve.”

Tim Pollard, president and chief operating officer, added, “Reaching our 200th service center is an exciting milestone for our company and a testament to the dedication of our team members. With continued growth in both residential and commercial markets, we saw an opportunity to expand our services in Tennessee and Louisiana. These new locations allow us to better serve our customers while supporting the growth of businesses, particularly in the Louisiana market. This achievement would not have been possible without the hard work and commitment of our 3,600+ team members.”

About Arrow Exterminators

Arrow is led by President and COO Tim Pollard, CEO Emily Thomas Kendrick, and Chairman Joe Thomas, a Pest Management Professional Hall of Fame inductee (Class of 2009). The company was founded in 1964 by industry veteran Starkey Thomas and his wife, Jean. Based in Atlanta, Ga., Arrow Exterminators operates a modern fleet of more than 3,600 vehicles across 200 service centers, with over 3,600 team members. The company generates more than $450 million in annual revenue, and has been named a Top USA Workplace for four consecutive years.

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RJ Simon is the digital media specialist for PMP magazine. He can be reached at rsimon@northcoastmedia.net or (216) 675-6001.

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