Arrow Exterminators named top workplace, team recognized at GPCA


January 29, 2024



Atlanta, Ga.-based Arrow Exterminators was recognized as a top workplace in Atlanta for the sixth year in a row by the Atlanta Journal-Constitution.

Not only was Arrow ranked as a top workplace, but the company received the distinguished honor of the No. 1 Top Workplace in Atlanta in the Large Companies category. Additionally, Arrow was named the No. 4 Top Workplace in the U.S. for the second year in a row in the largest category, companies with 2,500-plus employees.

The Top Workplaces Award is based solely on team member feedback gathered through a third-party survey administered by Energage. The survey measures several aspects of a workplace culture including alignment, execution, and connection, just to name a few.

Another prestigious honor was awarded to Arrow’s CEO Emily Thomas Kendrick, who received the Top Leadership Award in the large company category by the Atlanta Journal-Constitution. This distinction not only highlights Kendrick’s exceptional leadership, but also celebrates Arrow Exterminators’ achievement as the No. 1 Top Workplace in Atlanta.

In early August, Arrow Exterminators hosted its annual Fiscal Year Summit in Atlanta, Ga., with more than 500 team members and partners in attendance. The event celebrated the company’s impressive accomplishments from the previous fiscal year, including record-breaking achievements such as 13 consecutive years of double-digit revenue growth and surpassing $380 million in revenue. The summit also introduced the new internal fiscal year theme, “Culture Rules.”

Arrow Exterminators’ team members recognized at GPCA 2024 Winter Conference


From left: Veronica Showalter (Arrow), Joe Goodell (Dave’s Pest Control), Dr. Ben Hottel (Orkin), Mark DiNunzio (MarketPoint Solutions), Jason Pelham (Arrow), Greg Holley (Zone Pest Solutions/GPCA President). PHOTO: ARROW EXTERMINATORS

In other Arrow news, Arrow Exterminators’ Jason Pelham, vice president of marketing, and Brooke Freeman, corporate fleet manager, have completed the Georgia Pest Control Association’s (GPCA’s) Leadership Program.

This achievement was celebrated at the GPCA Winter Conference in Athens, Ga., on Jan. 10, where both Pelham and Freeman were honored on stage.

The GPCA Leadership Program is a three-part development program that provides participants with a fresh take on leadership skills and strategies that can be immediately put to practical use in any size company, department or even in their personal lives.

Pelham also received the James Allgood Jr. Leadership Award, a recognition bestowed by the GPCA to a standout leader within the program. Chosen by his peers, Pelham’s leadership qualities earned him this honor, and he will co-chair the 2025 Leadership Program, which is held biennially.

Pelham’s journey in the pest control industry began over a decade ago when he joined Arrow Exterminators as the director of digital marketing. He was promoted to vice president of marketing in 2020. Freeman’s career with Arrow started over seven years ago at the East Cobb, Ga., service center as account collections coordinator. She moved to the Fleet department in 2018 and was promoted to corporate fleet manager in 2020.


From left: Ashley Marratt (Red Coat Services/GPCA Vice President), Joe Goodell (Dave’s Pest Control), Mark DiNunzio (MarketPoint Solutions), Kevin Albertson (Cingo), Veronica Showalter (Arrow Exterminators), Jonathan Bishop (Orkin), Brooke Freeman (Arrow Exterminators), Ryan Gates (Knox Pest Control), Leanna Merritt (Georgia Dept. of Agriculture), Kimberly Holden (Nextgen Pest Solutions), Dr. Ben Hottel (Orkin), Kristen Stevens (Fox Pest Control), Jason Pelham (Arrow Exterminators), Jonathan Simmons (Pestban LLC), Greg Holley (Zone Pest Solutions/GPCA President). PHOTO: ARROW EXTERMINATORS


About the Author

Ellen Wagner

Ellen Wagner is the digital editor for PMP magazine. She can be reached at

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