About Bob Williamson

Bob Williamson shares some of his retail service rules to live by....

Bob Williamson reflects on his 40-plus-year career of managing people and shares four lessons learned on how to develop mid-level supervisors....

Cetane Associates' Pest & Lawn division director, Bob Williamson shares his top 5 “human behavior tendencies,” or HBTs, as they relate to running a service business....

A favorite expression of mine is “better is better.” The simpler we make the measurement, the easier it will be to be consistent....

Bob Williamson shares 10 questions that you can consider when determining your company value....

For his September PMP PestTalk column, Cetane Associates' Pest & Lawn division director, Bob Williamson, explains why pest management firm owners should consider a year or two out from preparing to sell their businesses....

These “contributors” make some mistakes and might occasionally complain, but they are the backbone of a business....

When I visit pest control businesses, I try to notice everything. I read the plaques on their walls from 20 years ago. I observe how professionally employees look and act.......

There are plenty of free advertising opportunities available that you can capitalize on before you sacrifice your next vacation on your monthly Google spend....

We all need to find ways to take advantage of what we know and act without being told....