Diane Sofranec | Pest Management Professional

Thumbs down negative review graphic from iStock.com/PashaIgnatov

5 tips for handling negative online reviews

As a pest management professional (PMP) who is in business to serve the public, you may wonder whether you have...

Web Extra: Mentors are important, Anderson says

As profiled in our December issue, Glynnis Anderson’s knowledge and hard work has made a huge impact on Home Pest...

Women in pest management: Glynnis Anderson

Pest Management Professional chronicled six women who have made pest management their calling. Each one forged her own path toward...

ABC Home & Commercial Services add-on services keep customers

ABC Home & Commercial Services builds strong relationships with its customers, who then rely on the multitude of add-on services...

NPMA Global Bed Bug Summit

Bed bugs have been crawling the earth for the past 2 million years. To help pest management professionals (PMPs) learn...

McCloud Services is dedicated to education

The importance of training comes from the top down at McCloud Services. “Learning is a lifelong endeavor, and we attempt...

5 ways to show you care during the holidays

[Editor’s note: This post was originally published Dec. 9, 2015, on MyPMP.net.] ’Tis the season to be jolly and generous,...

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2017 profits, revenues to increase for most PMPs

Odds are 2017 profits and revenues will be even better than this year’s for most PMPs. Expectations are high for...

Giving thanks for you

I owe you an apology. I haven’t thanked you for turning to Pest Management Professional (PMP) for the latest pest...

Remember the Titans: PMP Hall of Fame book now available

For years, Pest Management Professional (PMP) has honored the leaders and legends of the industry in the pages of the...

Review keyboard. Photo: ©iStock.com/NiroDesign

5 tips for handling bad online reviews

Like it or not, online reviews have a huge influence on customers. “Over 80 percent of consumers will research a...

PestWorld 2016 wraps up in Seattle

National Pest Management Association (NPMA) officials said PestWorld 2016 was the organization’s fourth largest PestWorld event ever. More than 3,300...

PestWorld session: Your techs can build your brand

The technicians who interact with your customers can help promote your business, according to parts one and two of the...

Fleets debated at PestWorld session

Pest management professionals (PMPs) who wanted to know the most cost-effective ways to manage their company vehicles received expert advice...

PestWorld session examines company culture

The importance of a company’s culture cannot be understated. It affects employee performance, which in turn has a direct impact...