About

Scarlett Nolen was promoted to president of Truly Nolen of America in March 2019. Nolen has worked for the company since 2012 in multiple roles. Most recently, Nolen was the district manager for the “Growth District,” a district of new service offices throughout Florida, Texas, New Mexico, Arizona and California. Prior to joining the company, Nolen graduated Summa Cum Laude from the University of South Carolina with a Bachelor’s Degree in Experimental Psychology and Summa Cum Laude from the University of Central Florida with a Master’s Degree in Marriage and Family Therapy.

Posts by the Author

May 24, 2021

Pest control and technology: Are companies ready for the divergence on the horizon?

Pest control companies will need to do a tremendous amount of groundwork to transform their business with technology into the modern era of business....

April 06, 2021

How work-from-home options impact recruitment

Scarlett Nolen shares her thoughts on how COVID-19 has changed the workforce and how working from home may impact recruiting....

January 29, 2021

Looking ahead while reflecting on lessons learned from 2020

Scarlett Nolen reflects on how the pandemic required pest control companies to function differently and the lessons learned from those challenges....

November 09, 2020

Rodents: A parallel of the pandemic and the plague

Upon reflection of the COVID-19 pandemic and the parallels of the bubonic plague from centuries ago, there is a common factor: rodents....

August 17, 2020

PMPs learn flexibility from pandemic

Although we cannot ignore the impact of not having in-person interactions, there is a silver lining to this pandemic....

May 04, 2020

Manage stress with a home routine

Scarlett Nolen, president of Truly Nolen Pest Control, shares some insight into why it's important to manage stress during COVID-19 with a routine at home....

February 10, 2020

3 fundamentals for a successful internal leadership meeting

An organization virtually shuts down during all-team meetings, so it is extremely important to make the investment worthwhile....

December 03, 2019

Use different team member perspectives to your advantage

Truly Nolen's president shares why getting different perspectives from team members can help build creativity and better responses to problems in the field....

September 04, 2019

Shape better customer experiences with team input

Truly Nolen is empowering its service offices by listening to front-line employees who serve customers directly to make better customer experiences....

June 19, 2019

Truly Nolen’s president: Strive for positive interactions across every medium

Truly Nolen's president explains why good communication and training is key for top-notch customer service in this digital age....