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About
Scarlett Nolen was promoted to president of Truly Nolen of America on March 1, 2019. Nolen has worked for the company since 2012 in multiple roles. Most recently, Nolen was the district manager for the “Growth District,” a district of new service offices throughout Florida, Texas, New Mexico, Arizona and California. Prior to joining the company, Nolen graduated Summa Cum Laude from the University of South Carolina with a Bachelor’s Degree in Experimental Psychology and Summa Cum Laude from the University of Central Florida with a Master’s Degree in Marriage and Family Therapy.
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Scarlett Nolen reflects on how the pandemic required pest control companies to function differently and the lessons learned from those challenges. Read more»
Upon reflection of the COVID-19 pandemic and the parallels of the bubonic plague from centuries ago, there is a common factor: rodents. Read more»
Although we cannot ignore the impact of not having in-person interactions, there is a silver lining to this pandemic. Read more»
Scarlett Nolen, president of Truly Nolen Pest Control, shares some insight into why it's important to manage stress during COVID-19 with a routine at home. Read more»
An organization virtually shuts down during all-team meetings, so it is extremely important to make the investment worthwhile. Read more»
Truly Nolen's president shares why getting different perspectives from team members can help build creativity and better responses to problems in the field. Read more»
Truly Nolen is empowering its service offices by listening to front-line employees who serve customers directly to make better customer experiences. Read more»
Truly Nolen's president explains why good communication and training is key for top-notch customer service in this digital age. Read more»