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Scarlett Nolen was promoted to president of Truly Nolen of America on March 1, 2019. Nolen has worked for the company since 2012 in multiple roles. Most recently, Nolen was the district manager for the “Growth District,” a district of new service offices throughout Florida, Texas, New Mexico, Arizona and California. Prior to joining the company, Nolen graduated Summa Cum Laude from the University of South Carolina with a Bachelor’s Degree in Experimental Psychology and Summa Cum Laude from the University of Central Florida with a Master’s Degree in Marriage and Family Therapy.

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Rodents: A parallel of the pandemic and the plague Posted on 09 Nov 2020 in the Pest Talk categories.

Upon reflection of the COVID-19 pandemic and the parallels of the bubonic plague from centuries ago, there is a common factor: rodents. Read more»

PMPs learn flexibility from pandemic Posted on 17 Aug 2020 in the COVID-19 & Pest Talk categories.

Although we cannot ignore the impact of not having in-person interactions, there is a silver lining to this pandemic. Read more»

Manage stress with a home routine Posted on 04 May 2020 in the COVID-19 & Pest Talk categories.

Scarlett Nolen, president of Truly Nolen Pest Control, shares some insight into why it's important to manage stress during COVID-19 with a routine at home. Read more»

3 fundamentals for a successful internal leadership meeting Posted on 10 Feb 2020 in the featured & Pest Talk categories.

An organization virtually shuts down during all-team meetings, so it is extremely important to make the investment worthwhile. Read more»

Use different team member perspectives to your advantage Posted on 03 Dec 2019 in the featured & Pest Talk categories.

Truly Nolen's president shares why getting different perspectives from team members can help build creativity and better responses to problems in the field. Read more»

Shape better customer experiences with team input Posted on 04 Sep 2019 in the Pest Talk categories.

Truly Nolen is empowering its service offices by listening to front-line employees who serve customers directly to make better customer experiences. Read more»

Truly Nolen’s president: Strive for positive interactions across every medium Posted on 19 Jun 2019 in the Pest Talk categories.

Truly Nolen's president explains why good communication and training is key for top-notch customer service in this digital age. Read more»