Business | Pest Management Professional

Develop a plan to be successful

Once we determine what success means to us as individuals or as a company, we then have to develop a...

Reaching our potential requires change

Step back and look at the leadership you’re providing.

Tips for avoiding ant job callbacks

To keep ants — the No.1 callback offender — at bay, PMPs need teamwork, and proven control tools and techniques.

Make job fairs work for you

If you plan to attend job fairs, make sure your company has open positions and is hiring.

Hiring, training veterans for a career in pest control

Sterling Barbour wants YOU to recruit ex-military, and is providing resources and guidance to accomplish this goal.

5 tips to recruit military veterans

NPMA PestVets Committee offers five tips for companies looking to recruit military veterans.

5 questions with David Roeder

David Roeder, a technician with All Safe Pest Control, Pasco, Wash., is in the process of purchasing the company from its...

Budget your way to success

Pest management revenues can be categorized into three main areas: route work, renewals and new sales. When setting up your...

10 reasons to hire veterans

Veterans bring unique experience and skillsets to the job. Here are 10 reasons to hire one: 1. The ability to...

How to respond well to bad reviews

While it is frustrating to deal with negative reviews, do not ignore them. Negative reviews offer an opportunity to demonstrate...

How live operators optimize operations

Read three reasons why you budget for a live person to answer your pest control calls, even after business hours.

The importance of double-checking a new customer’s address

This PMP ended up at the wrong address for a customer call — but it turned out in his favor.

Tips for marketing pest control to Millennials

When building your marketing strategy, remember Millennials trust social media, friends and family for referrals.

5 questions with Nicole Keefe

Nicole Keefe is director of marketing and advertising for Clark Pest Control, whose service territory is throughout California and Northwestern Nevada.

10 tips to cram for that exam

Finding time to study for certification exams can be challenging. Here's how to get the passing score you need.