Business | Pest Management Professional

Read about how Kevin Lemasters' town council position helps him with customer service at EnviroPest.

This will be my last update as the outgoing president of the United Producers, Formulators and Distributors Association (UPFDA), but it’s...

With profiles of this year’s PMP Hall of Fame class, we felt it was appropriate to spotlight remarks fellow PMP...

Check out what some of today's PMPs are wearing for uniforms.

Ever since I started my company in 1984, I have known the importance of having a uniformed employee out in...

Remember that upset clients are just expressing their emotions. Here are some tips to handle these situations.

It can take years to build a business. It can take just 30 seconds to lose a customer. Phone calls...

Owners must always be prepared because it only takes a split second for a technician to lose focus and make...

Your company website needs to stay updated with all company changes and expansions.

Charles Partridge, owner of PointBlank Pest Solutions in Hutto, Texas shares some thoughts about his two very opposite work vehicles.

Ray Johnson shares some lessons he learned from his mother that PMPs should apply to their businesses.

Sure, my headline is tongue-in-cheek, but with the announcement this summer that the United States plans to add a Space...

Eric Scherzinger advocates for using traditional treatment for bed bug management.

Kurt Scherzinger advocates for using heat treatment for bed bug management.

Raise your company's level of training, education and professionalism.