Business | Pest Management Professional

Rentokil: Technology keeps customers, employees connected

Rentokil Steritech (formerly Rentokil North America) uses a variety of technological platforms to enhance both growth and success. Rentokil Steritech...

McCloud Services is dedicated to education

The importance of training comes from the top down at McCloud Services. “Learning is a lifelong endeavor, and we attempt...

Photo Illustration: ©iStock.com/spxChrome/lishenjun

2017 profits, revenues to increase for most PMPs

Odds are 2017 profits and revenues will be even better than this year’s for most PMPs. Expectations are high for...

Heron launches Pest Max program via mock funeral

Orlando, Fla.-based Heron Home & Outdoor introduced its Pest Max all-inclusive pest control program. The company launched the service in...

Illustration by David McMacken, www.mcmackengraphics.com

PMPs ante up: 2017 State of the Industry Survey highlights

Pros say the odds favor another year of portly pots and scores of winning hands. It’s the best of times,...

Vintage industry marketing: What can we learn?

Retired pest management professional (PMP) Phil Allegretti generously shared with us several photos of his collection of antique pesticide cans...

Success charts on smartphone and tablet photo from iStock.com/Drazen Lovric

Q&A: Closing sales, marketing with IPM and crawl line advertising

Q: How can I get my sales team to increase their closing percentages? You’ll see significant increases in your close...

Survey: Most-managed pests of 2016

Mosquitoes may have stolen all the headlines this year, thanks to non-stop worldwide coverage of the Zika virus. But in...

How much will PMPs spend on products and equipment in 2017?

PMPs are spending most of their revenue where they always have, but growth sometimes allows them to up the ante....

Has your business gone paperless?

ERIC: Kurt, I understand the importance of being paperless and keeping up with the times. However, there are still a...

Cook’s Pest Control: The legacy of John Cook Sr.’s vision

John Cook Sr. is a 2015 inductee of the Pest Management Professional (PMP) Hall of Fame. He touched many lives...

Jackalope photo illustration from iStock.com/ paulrichstudio

Schopen reflects on a decade of accidents as a PMP

I’m accident prone. I wouldn’t call myself a klutz, because I was a fairly good athlete in high school and...

Review keyboard. Photo: ©iStock.com/NiroDesign

5 tips for handling bad online reviews

Like it or not, online reviews have a huge influence on customers. “Over 80 percent of consumers will research a...

Focus future marketing on hiring employees

Most pest management professionals (PMPs) will tell you they spend about five percent of their annual revenue on marketing. But...

How to ensure your company won’t lose online prospects

Online leads demand an immediate response. Here’s how to ensure you don’t lose prospects. If you think your company is...