Business | Pest Management Professional

M&A: How to maximize your pest management firm’s potential

The variables for the pest management mergers and acquisitions (M&A) process have changed over time. Here’s what you need to...

Phone sitting on computer. Photo: ©iStock.com/baona

Q&A: Which digital technology trends are impacting the pest industry?

Which digital technology trends are having a big impact on our industry? Experts chime in: “Smartphones and tablets are likely...

Office phone photo from iStock.com/alessandroguerriero

Q&A: Low-cost vs. low-price marketing

What is the difference between low-cost and low-price marketing? How should my office staff answer the phone to maximize our...

meeting table photo from iStock.com/ismagilov

How to ensure successful company meetings

Meetings, meetings and more meetings are what we all face in business today. Your company likely has regular weekly or...

Thumbs down negative review graphic from iStock.com/PashaIgnatov

5 tips for handling negative online reviews

As a pest management professional (PMP) who is in business to serve the public, you may wonder whether you have...

Isotech turns commercial prospects into clients

Isotech Pest Management places a premium on being the best at what it does, which leads to interested prospects and...

RK Environmental Services grows through food industry service

RK Environmental Services delivers expert knowledge and customized solutions in the food industry. Revenue growth. It’s what every company strives...

ABC Home & Commercial Services add-on services keep customers

ABC Home & Commercial Services builds strong relationships with its customers, who then rely on the multitude of add-on services...

Catseye focuses on customized care, communication

Catseye strengthens customer relationships through trust and tailored service. Customer relationships mean a lot at Catseye USA, says David Miclette,...

Heron: Referrals, rewards and the road to growth

Heron Home & Outdoor’s strategy for growth involves winning new customers by building value and rewarding referrals. Moments of truth...

Rentokil: Technology keeps customers, employees connected

Rentokil Steritech (formerly Rentokil North America) uses a variety of technological platforms to enhance both growth and success. Rentokil Steritech...

McCloud Services is dedicated to education

The importance of training comes from the top down at McCloud Services. “Learning is a lifelong endeavor, and we attempt...

Photo Illustration: ©iStock.com/spxChrome/lishenjun

2017 profits, revenues to increase for most PMPs

Odds are 2017 profits and revenues will be even better than this year’s for most PMPs. Expectations are high for...

Heron launches Pest Max program via mock funeral

Orlando, Fla.-based Heron Home & Outdoor introduced its Pest Max all-inclusive pest control program. The company launched the service in...

Illustration by David McMacken, www.mcmackengraphics.com

PMPs ante up: 2017 State of the Industry Survey highlights

Pros say the odds favor another year of portly pots and scores of winning hands. It’s the best of times,...