In the February issue, we talked about the possible Uberization of the pest management industry. Now, let’s explore more disruptive technologies that could broadside you — such as online reviews. Reviews can be great, or disruptive to a business if they’re not overwhelmingly positive. You must have a system in place to get customer feedback, […]
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Callback Cures: Seek Aedes mosquitoes’ backyard breeding sites
Thanks to mosquitoes being in the headlines this year, many pest management firms across the nation are offering mosquito control...
Where to look for pest bird activity
While many retail chains and box stores differ in size, location and landscape, they all share one similarity: ideal conditions...
What drives wildlife back into established metropolises?
Pest management professionals know a need for wildlife management exits. Choose carefully when deciding what wildlife to manage. Environmental groups...
2016 NPMA Legislative Day wrap-up
The upcoming presidential election made this year’s event especially important — and entertaining. Another National Pest Management Association (NPMA) Legislative...
Exclusive interview with male house mouse
PMP sits down for an exclusive interview with a male house mouse (Mus musculus). Pest Management Professional (PMP): Sorry I’m...
Industry podcast reaches 10,000 downloads during 50th episode
Arthropodcast, an online podcast providing “pest info on the go,” reached its 10,000th download March 14 during its 50th episode....
Big-Ticket Bird Jobs: How to Land High-Profile Accounts
How to land and service accounts like the USS Intrepid, Yankee Stadium and Madison Square Garden. “I always say you...
Clues to identifying bed bug lookalikes
Other Cimicids that feed on bats and birds can be mistaken for bed bugs. Bed bug lookalikes will bite people,...
Problem Solvers: Bed Bugs Run Rampant in Mansion
Upper-class neighborhoods are hardly safe from the bed bug scourge. We do a great deal of bed bug work in...
Reassessing Rodent Management Techniques
The evolution of five approaches to rodent management. When I was a young technician, our rodent control program consisted of...
Tomorrow’s Effective Communicator Begins Today
In this digital age, we have all grown accustomed to receiving and processing large quantities of information in an instant....
Ask the Expert: Cigarette Beetle, Bagworms & Termites
Q: We found a cigarette beetle problem in a conference room. A thorough inspection failed to locate a source. We’ve...
Hold the Line: Please Termite Customers by Educating, Communicating
Crushing callbacks and keeping termite customers happy requires equal parts education and communication. Of all the insects managed by the...
Roadtrip Roundup: PesTech 3.0 Explores Technology
Technology and how pest management professionals (PMPs) can best use it to work smarter was the focus of PesTech3.0, held...
Truly Nolen opens Leadership Center
On Feb. 24 — Founder Truly David Nolen’s 88th birthday — approximately 100 invited guests were on hand to watch Tucson, Ariz., Mayor Jonathan...