Crushing callbacks and keeping termite customers happy requires equal parts education and communication. Of all the insects managed by the pest management industry, termites might be, if not the toughest to eradicate, the pest whose management involves the most numerous potentially complicating factors. Geography, necessary tools, types of structure construction and soil type can all […]
featured
Roadtrip Roundup: PesTech 3.0 Explores Technology
Technology and how pest management professionals (PMPs) can best use it to work smarter was the focus of PesTech3.0, held...
Truly Nolen opens Leadership Center
On Feb. 24 — Founder Truly David Nolen’s 88th birthday — approximately 100 invited guests were on hand to watch Tucson, Ariz., Mayor Jonathan...
Added Value: The Uber Effect
Last month, the National Pest Management Association (NPMA) held PesTech3.0 in San Jose, Calif., the third conference about how we...
How to improve German cockroach control? Learn their behavior
Knowing the basics of German cockroach behavior can drastically improve pest management professional's cockroach control efforts
Getting to Know the Brown Recluse Spider
PMP sits down for an exclusive interview with a brown recluse spider (Loxosceles reclusa). Pest Management Professional (PMP): Thanks for...
10 Tips for Social Media Success
If your company has a presence on social media, guidelines for what your employees post will help reduce the likelihood...
There’s No Winning With DP
Come along with me to an otherwise ordinary new residential account. We’re here because Mrs. Smith is complaining about mysterious...
Analyzing Insects to Help Your IPM Approach
The first step in an integrated pest management (IPM)-based solution is, of course, to identify the pest. What is it,...
Caption This!
Come on, we know you have something funny to say about this picture. Send us an email with your idea...
Training Styles: In the Field vs. Online/Classroom
Kurt: Due to modern technology, an often overlooked training style is the in-person or in-the-field method. Actually getting out with...
Live from ServSuite University 2016
Attendees at ServSuite University, ServicePro‘s 8th annual conference for users of ServSuite, took advantage of the opportunity to learn...
Stumpf to succeed Rosenberg as NPMA CEO
On Feb. 16, the National Pest Management Association (NPMA) Board of Directors announced the appointment of Dominique Stumpf, current chief...
Marketing Matters: Responsive, Optimized Websites & Phone Sales
Q: Most of my jobs are sold over the phone by my staff, but their closing rate is less than...
Making Winter Downtime Productive
I grew up on a farm in Western Nebraska, way up in the high plains of the Sand Hills, just...
Ride Alongs Give Unique Insight into Your Business
How long has it been since you were on the front line in the war on pests? I’m talking about...