Brian Goldman, CEO of Big Blue Bug Solutions in Providence, R.I., shares what he believes is key for customer retention at his company.
Pest Talk
PMPPestTalk is Pest Management Professional (PMP) magazine’s blog. It explores topics related to pest control, including pest management business, technology, industry-related news and features, and personal observations and information from PMP‘s stable of editors, expert contributors and the occasional guest contributor. You can access this online destination for pest management-related topics, which can range from further coverage of the print magazine’s content, to information not covered in the magazine.
Find success in cockroach management with baiting
Dennis Jenkins says the key to success with cockroach management is many bait placements. This ensures there is enough for...
Online Exclusive: PestWorld 2020: What’s in store for virtual attendees
PestWorld 2020 attendees will have access to nearly 50 sessions that will be available on demand through Dec. 31, according...
Web extra: 7 keys to service diversification
Take a look at how ABC Home & Commercial Services has diversified to grow and the way each new service...
Zooming ahead: The road leading to a Truly Nolen virtual ribbon cutting
A look at how Truly Nolen's latest franchisee was able to have a virtual ribbon cutting and grand opening ceremony...
Web extra: Midge hatches are a sight to behold
Judy Black, BCE, recounts a gigantic midge hatch happening when she finally had the opportunity to fish the Animas River...
PMP poll results: Bed bug control challenges
We asked Pest Management Professional (PMP) magazine readers their thoughts on what they consider to be the most challenging aspect of...
What to focus on for better cockroach control
Pest management experts share which aspect of cockroach control (besides inspection) a technician should spend the most time on and...
Are you ready to strengthen your swim?
Pest Management Professional's September 2020 cover story chronicles the very different paths five pest management company leaders took for their...
Run Your Business: Map it out
A business plan is like a map: Plan out your destination with benchmarks along the way, but be prepared for...
How to generate leads for your pest control company
Lead generation is a crucial process for your pest control business because it will build a list of possible clients...
Spread the word on bed bug prevention
Talk with customers and share literature about how taking home bed bugs is a risk — and provide tips to...
Safety first in 2020
In light of COVID-19-related safety precautions, the NPMA decided in late July to hold PestWorld 2020 as a virtual conference.
Help clients recover from a poor pest management plan
Learn how to help a client recover from a poor pest management plan by executing a new site risk assessment...
How to master visual storytelling
Allison Barwacz explains the importance of using imagery on digital platforms and offers a guide to incorporating visual content effectively.
PMPs learn flexibility from pandemic
Although we cannot ignore the impact of not having in-person interactions, there is a silver lining to this pandemic.