Live from the NPMA 2019 Technology Summit

December 4, 2019 - By

Pest Management Professional is reporting live from the NPMA 2019 Technology Summit in Atlanta, Ga. with the event's best highlights. ...


PMPs prevail in tough regulatory year

December 4, 2019 - By

During 2019, the members of the National Pest Management Association’s State Policy Affairs Representative program worked hard to ensure legislation would not adversely affect pest management professionals. ...

A January 2018 manager meeting at Truly Nolen Pest Control. Scarlett Nolen stands at far right. She was a little over a year away from becoming the company's president. PHOTO: TRULY NOLEN PEST CONTROL

Use different team member perspectives to your advantage

December 3, 2019 - By

Truly Nolen's president shares why getting different perspectives from team members can help build creativity and better responses to problems in the field. ...

Thanksgiving dinner. Food on table. Photo: kajakiki/E+/GettyImages

Terminix’s Thanksgiving campaign centers around customer conversations

November 26, 2019 - By

Terminix's Thanksgiving campaign centers around the conversations customers might have during family gatherings — and offers some pest-related responses. ...

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PHOTO: ISTOCK.COM/Pattanaphong Khuankaew

Insurance audit advice

November 22, 2019 - By

I called my insurance agent, Steve Quist, who is with Mangold Insurance out of Burlington, Wis. for some advice about insurance audits. Steve said, “You should like your agent.” Your agent should be an expert at what he or she is selling. He told me that when hiring an insurance company, you should be comfortable with your agent. He also... ...

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Truly Nolen’s Community Car Show becomes annual tradition

November 21, 2019 - By

Truly Nolen Pest Control hosted its Third Annual Community Car Show in Tucson, Ariz., where the company is headquartered. The car show, which debuted in 2017, went through some changes over the past two years — making it an even better entity for future years. To adequately tell this story, let’s go back to the beginning. In March 2017, one... ...

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Prevent fall pests from getting in customer homes

November 20, 2019 - By

The leaves throughout the forests are changing colors to their magnificent fall panel. You can find pumpkin spice anything. Time outdoors is becoming more enjoyable. All of these changes mean the fall season is upon us. As the days get shorter and the nights grow longer, food sources become sparse for insects. Additionally, it can be cool and dry in... ...


How to address poor reviews

November 19, 2019 - By

With poor reviews, it’s not a matter of if it will happen, but when. Here are four steps Schopen Pest Solutions takes for a review three stars or fewer. ...

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The Catchmaster crew of Kim Geissel, Northeasten US and Eastern Canada Regional Manager, stands alongside Chris Ernst, the Director of Brand Strategy. PHOTO: MARTY WHITFORD

Exhibitors from the 2019 New York Pest Expo

November 13, 2019 - By and

The 2019 New York Pest Expo took place Nov. 8, 2019. Bug Off Pest Control Center hosted the 17th annual event at the George Washington Bridge Doubletree Hotel in Fort Lee, N.J. The one-day event drew around 400 pest management professionals (PMPs) from the tri-state area and beyond. More than 30 exhibitors participated in the Expo, and coordinated with Bug... ...

Andy Linares, president of Bug Off Pest Control greets attendees at the 2019 New York Pest Expo. PHOTO: DANIELLE PESTA

17th New York Pest Expo educates PMPs, honors warriors

November 13, 2019 - By

Nothing is more important than honoring our warriors. That was the theme Andy Linares, host of the 2019 New York Pest Expo and president of New York-based Bug Off Pest Control Center, reiterated throughout his 17th annual event on Nov. 8, 2019. Around 400 pest management professionals (PMPs) from the tri-state area and beyond gathered at the George Washington Bridge... ...