Tag: business

LOGO: FRESHLIME

FreshLime: Internet Marketing

March 18, 2019 By
FreshLime is an automated marketing and customer engagement platform for local services, including pest control. As a ServicePro partner, FreshLime brings together your customer, transaction, and marketing data to provide you valuable insights into each of your customers. Its Artificial... Read more»
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IMAGE: SMGLOBAL

SMGlobal: FastMaint CMMS v.10

February 28, 2019 By
SMGlobal has released FastMaint CMMS v.10, a computerized maintenance management software program. New features include cloning prior purchases (useful to create blanket requests or reorder the same items), enhanced reports, improved work request management, support for smart phones in the... Read more»
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PHOTO: HEATHER GOOCH

Improve review rate, improve your business, says Podium’s Jenson at ServSuite

February 21, 2019 By
Brad Jenson, executive vice president of business development for Podium Corp., was the Wednesday keynote speaker for ServicePro’s ServSuite University taking place Feb. 19-21, in Nashville, Tenn. Podium, a Lehi, Utah-based customer interaction platform provider, is the event’s platinum sponsor.... Read more»
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PHOTO: HEATHER GOOCH

LIPCA’s McGinty offers claims tips at ServSuite 2019

February 20, 2019 By
Andy McGinty, executive vice president and chief operations officer of LIPCA Insurance, was the Tuesday keynote speaker for ServicePro’s ServSuite University, taking place Feb. 19-21, in Nashville, Tenn. Based in Baton Rouge, La., the industry-owned insurance firm has nearly 5,000... Read more»
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PHOTO: HEATHER GOOCH

ServSuite University under way in Nashville

February 18, 2019 By
Now in its 11th year, the annual user conference is taking place this week at the Sheraton Grand Nashville Downtown Hotel in Nashville, Tenn. Read more»
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PHOTO: PEELER ENVIRONMENTAL

NCPWIPM honors Admin of the Year

February 4, 2019 By
Suzan Eudy, office manager of Peeler Environmental, Salisbury, N.C., has been awarded the inaugural Administrative Professional of the Year Award by the North Carolina Chapter of the Professional Women in Pest Management (NCPWIPM), a committee of the North Carolina Pest... Read more»
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PHOTO: KEVIN HUDSON, ACE

Barnes & Noble Press: Just Ask

January 24, 2019 By
Written by pest management professional Kevin Hudson, ACE, Just Ask is a user-friendly book that covers several proven facets of selling. Topics include the seven common steps of the sales process; behavior styles; customer communication; and how to read body... Read more»
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Logo courtesy of Arrow Exterminators

Arrow Exterminators: Merger Opportunities

January 16, 2019 By
Atlanta-based Arrow Exterminators has grown to become the sixth-largest pest control company in the United States with revenues exceeding $220 million. As a third-generation, family-run business, Arrow respects the hard work that goes into building pest management companies, and understands the value... Read more»
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LOGO: HOMESERVICECHATS

HomeServiceChats merges with Ruby Receptionists

January 8, 2019 By
HomeServiceChats, a Kansas City, Mo.-based professional web chat provider exclusively for the home service industry, has merged with Ruby Receptionists, based in Portland, Ore. Terms were not disclosed. Founded in 2017, HomeServiceChats saw explosive growth in its first year, growing... Read more»
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Laura Simpson

Laura Simpson talks about industry change

January 4, 2019 By
When asked whether she has seen many changes in the professional pest management industry for women over her 39-year career, Dugas Pest Control President Laura Simpson responds with an enthusiastic yes. Here are more of her thoughts on the subject:... Read more»
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