Prepare for a great financial year
Your financial year ahead could be good or great, depending on how you prepare. Read more»
ProComm: Phone Messaging Service
ProComm is a full-service call center and message management service focused on quality customer care. Its team is fully trained to meet not only the after-hours and overflow telephone answering needs, but also the logistical and customer care needs of... Read more»
Web Exclusive: Customer Cooperation, Take II
We recently asked all of our contributors, What’s the best way to convince a customer to cooperate with you? While the responses from Dr. Austin Frishman, Frank Meek and Stuart Aust made our May print issue, several other contributors had... Read more»
Listen360: Customer Engagement Platform
Listen360 is a powerful, Net Promoter-based customer engagement platform for companies that understand customer feedback is the key to creating loyalty and growing their business. The Listen360 platform enables businesses to collect feedback and engage customers, take swift action to... Read more»
eNex: PestMate
PestMate is the first business management platform specific to pest control. Organizations are made up of hundreds of daily tasks and events, and everyone needs to be working, communicating, and existing on the same platform to achieve results and gain... Read more»
ServicePro: Listen360 feature
ServicePro has partnered with Listen360, a leader in customer feedback management and analytics, to enable ServSuite users to retain existing customers and attract new ones. As a result of the partnership, users of ServicePro’s ServSuite software have full access to... Read more»
ServicePro partners with Listen360
ServicePro has partnered with Listen360, a leader in customer feedback management and analytics, to enable ServSuite users to retain existing customers and attract new ones. As a result of the partnership, users of ServicePro’s ServSuite software have full access to... Read more»
WorkWave acquires RefGo, ContactUs.com
WorkWave, a provider of cloud-based field service management and “last mile” fleet management software solutions, announced the acquisition of RefGo, a consumer review platform, and ContactUs.com, a provider of online marketing tools for small and medium-sized businesses (SMBs). With the... Read more»