Professionalism in the pest control industry stands as the bedrock of trust and reliability, yet it often remains a topic overlooked in discussions.
professionalism
Instill professional pride in your team
How do we, as owners, raise our techs from “bug guys” to true professionals? How do we create observational biologists?...
Asian giant hornets continue to make headlines
We've been following the saga of Asian giant hornets since late April, when researchers asked the public to report any...
Build a pest control company with great employees
Bill Cowley, Co-owner of Cowleys Termite & Pest Services in Farmingdale, N.J., talks about how to create a professional, career-oriented...
The importance of branding your company
By creating a good, professional and relatable brand, you are letting potential customers know they can trust you to do...
Pondering the prevalence of profanity
I’ve noticed more people swearing, cussing, using profanity — whatever you want to call it. It seems it's becoming more...
Technicians vs. ‘checknicians’
Checking insect light traps, pest monitors and rodent stations are all important parts of a pest management professional’s (PMP’s) integrated...
Place your headshots in the no-selfie zone
In this digital age of social media, that first impression is a great photo that represents the professional you are.
Web Exclusive: Professionalism counts
On p. 14 of the March issue, you’ll see great responses to our question of the month from Dr. Austin Frishman, Dr....
NPMA: Pride and Professionalism Video
The National Pest Management Association (NPMA) has released Pride and Professionalism 2017, a professionally produced video created to help companies...
Bed bug business dos and don’ts
Top seven bed bug business dos: 1. Perform a thorough inspection prior to quoting the customer. Having an accurate account...
Top five worst bed bug business mistakes
1. Failure to change clothes William Cobb, owner, Dynamic Termite and Pest Control, Garner, N.C., says that the best thing...