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Tag: professionalism

Schopen Pest Solutions’ Observational Biologist Mark Berry proudly emerges from a crawlspace in Wood Dale, Ill., after an inspection. PHOTO: SCHOPEN PEST SOLUTIONS

Instill professional pride in your team

December 29, 2020 By
How do we, as owners, raise our techs from “bug guys” to true professionals? How do we create observational biologists? Here's a checklist to get started. Read more»

Asian giant hornets continue to make headlines

July 29, 2020 By
We've been following the saga of Asian giant hornets since late April, when researchers asked the public to report any sightings of the stinging insect. Read more»

Build a pest control company with great employees

July 23, 2020 By
Bill Cowley, Co-owner of Cowleys Termite & Pest Services in Farmingdale, N.J., talks about how to create a professional, career-oriented company to recruit and retain great employees. Read more»
Morning work on laptop with phone in hand. Photo: ©

The importance of branding your company

May 22, 2020 By
By creating a good, professional and relatable brand, you are letting potential customers know they can trust you to do the job well and keep them safe. Read more»

Pondering the prevalence of profanity

May 22, 2020 By
I’ve noticed more people swearing, cussing, using profanity — whatever you want to call it. It seems it's becoming more prevalent in our day-to-day lives. Read more»

Technicians vs. ‘checknicians’

August 2, 2019 By
Checking insect light traps, pest monitors and rodent stations are all important parts of a pest management professional’s (PMP’s) integrated pest management program for commercial accounts. Recording evidence of activity associated with these devices is an essential part of the... Read more»

Place your headshots in the no-selfie zone

February 27, 2019 By
In this digital age of social media, that first impression is a great photo that represents the professional you are. Read more»
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Photo courtesy of, and copyrighted by, Gene White,

Web Exclusive: Professionalism counts

March 28, 2018 By
On p. 14 of the March issue, you’ll see great responses to our question of the month from Dr. Austin Frishman, Dr. Doug Mampe and Pete Schopen. But here’s what other PMP contributors had to say about why it’s important for service technicians to look... Read more»
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NPMA: Pride and Professionalism Video

November 29, 2017 By
The National Pest Management Association (NPMA) has released Pride and Professionalism 2017, a professionally produced video created to help companies communicate the value of the pest management industry. The video highlights the role pest management plays in protecting public health... Read more»

Bed bug business dos and don’ts

March 1, 2013 By
Top seven bed bug business dos: 1. Perform a thorough inspection prior to quoting the customer. Having an accurate account of the infestation prior to treatment will make for a lasting solution. 2. Educate the customer. The more the customer... Read more»
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