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Tag: The ABCs of Growth

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The 7 Ps of evergreen companies

March 25, 2021 By
There are seven defining characteristics of evergreen entrepreneurs and the companies they build. They are referred to as the 7 Ps. Read more»
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3 ways to improve a family-owned business

February 19, 2021 By
Even among acquisitions by corporate firms, Raleigh Jenkins shares three strategies to grow a family-owned and -operated pest control company. Read more»
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Make new customers, but keep the old

January 22, 2021 By
It’s easy to focus on gaining new customers, and it is so exciting to make new sales. But existing customers are gold to our businesses. Read more»
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Why ‘employees who think like an owner’ works

December 2, 2020 By
The question for so many business owners is often, “How do I get everyone to work hard, do a great job, stay with the company a long time and really enjoy their jobs?” Read more»
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Industry involvement a worthy investment

November 4, 2020 By
Being involved in the pest control industry is an investment to grow your business and gain friendships through different organizations. Read more»
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Quality assurance’s role in customer retention

October 21, 2020 By
The purpose of a quality assurance department is to provide better intel on the business and how customers interact with our technicians and staff. Read more»
This article is tagged with , and posted in Business, From the Magazine
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Web extra: 7 keys to service diversification

September 21, 2020 By
Take a look at how ABC Home & Commercial Services has diversified to grow and the way each new service came about in a different way. Read more»
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Grow your business with service diversification

September 15, 2020 By
"When we think of ABC today, we don’t think of ourselves as a pest control or lawn or plumbing company. We are a service company." Read more»
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Measure what matters: Turnover and call centers

August 5, 2020 By
Take the time to hire correctly. Also, look at call center metrics and review the customer experience when people call your office. Read more»
This article is tagged with , , and posted in Business
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Measure what matters: Growth vs. costs

July 8, 2020 By
Dennis Jenkins shares benchmarks that ensure his company is on the path to growth. Learn to balance your payroll, materials and accounts receivable.  Read more»
This article is tagged with , and posted in Business