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Tonya Jayne has been promoted to support specialist for Truly Nolen Pest Control’s people development team. Her office will remain based out of the Tucson, Ariz.-based company’s service office in Naples, Fla.
Jayne joined the company in 2003 and has held a variety of roles throughout her career, including seven years as the late Truly David Nolen’s executive assistant in Naples. Over the last eight years, she has served as the Eastern region customer service representative (CSR) trainer, where she routinely helped develop new positions, processes and training materials.
In her spare time, Jayne is a member of the company’s Southwest Florida Community Singers, who have been visiting The Collier at Naples since 2023 to sing holiday songs to the residents. In addition, the singers have performed the National Anthem and “God Bless America” at multiple games for the Fort Myers Mighty Mussels (a Minor League Baseball affiliate of the Minnesota Twins) and Florida Everblades (a Minor League Hockey affiliate of the Pittsburgh Penguins).
“I’m excited to learn more about each position within the company and contribute to developing training programs that help our team members grow, succeed and reach their full potential,” Jayne said in a news release. “My favorite thing about working for Truly Nolen is that no matter which team I’m part of, it always feels like family. The support, teamwork and genuine care for one another make it a truly special place to work.”
People Development Manager Justin Wichman added in the news release, “We’re excited to have Tonya as part of the People Development Team and look forward to the positive impact she’ll continue to make on our current and future training efforts. Tonya will continue serving as our subject matter expert for all things CSR while expanding her expertise in our department’s Yellow Standard Academy and a variety of departmental projects and initiatives. As we continue to grow and enhance YSA, her contributions will definitely be reflected throughout our training materials and programs.”
About Truly Nolen
Based in Tucson, Ariz., Truly Nolen of America traces its roots to 1938, and to 2006 PMP Hall of Famer Truly Wheatfield Nolen. Nolen’s son, the late Truly David Nolen, founded Truly Nolen of America and Orlando, Fla.-based Truly Nolen International, both of which feature a fleet of yellow “mouse cars” and antique vehicles. Truly Nolen of America is one of the largest family-owned pest control companies in the United States, with more than 80 branch offices in Arizona, California, Florida, Nevada, New Mexico and Texas. It also has independently owned and operated franchises in an ever-growing number of territories, including Georgia, Kentucky, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Canada, Puerto Rico and more than 60 countries.
