Business | Pest Management Professional

Instead of three days of programming, the National Pest Management Association decided to turn the annual Academy event into a...

Now that the pest control industry are starting to recover from the emotional stress of COVID-19, this a perfect time...

The owner of Schopen Pest Solutions reflects on what the past few months have been like navigating the pandemic as...

Customer service is at the core of successful pest control companies. Reassure customers it’s your duty to protect their health...

One of the most valuable lessons I learned came when I was a pest control technician. I was asked to...

The webinar series “COVID-19 Proofing Your Business” was designed to help PMPs carry on as states issued stay-at-home mandates during...

We asked several suppliers what they’re seeing and hearing from their pest management professional customers about the effects of COVID-19...

Customers who have been spending more time at home seem to be more engaged and curious about pest control, asking...

Pete Schopen describes why a top-notch training manual is the best way to transfer to the techs and staff the...

Know how many customers you gained every month, and how many you lost. If you're not actively trying to add...

The past two months, you’ve been shut out of many homes and restaurants due to COVID-19. A flood of pests...

Here's what pest management professionals are doing from a business prospective to stay in business and thrive during the COVID-19...

Rollins, Terminix and Rentokil gather in a virtual roundtable to discuss how they have handled the ‘new normal’ in business...

Equip your pest control company with what it needs to not only survive, but succeed during the COVID-19 pandemic and...

We asked Bobby, Raleigh and Dennis Jenkins to share the changes they’ve made to their respective businesses as they deal...