The pandemic has given pest management pros new challenges and opportunities, and these three industry insurers are ready to help.
Business
Pest Management Professional magazine offers business advice to industry professionals who run their own businesses. Read advice from industry experts.
An aerial approach to pest management
Over the past seven decades, the use of aerial pest management has increased. In 2020, drone applications in pest management...
One small step toward delegation
Pete Schopen shares the steps he has taken in 2020 to hire a branch manager for Schopen Pest Solutions to...
Plan pest management services with weather in mind
With just a few minutes’ investment in the day to check the weather predictions, a lot of weather-related downtime in...
How to keep your business safe from cyberattacks
Cyberattacks often happen unexpectedly and can throw a company out of its digital comfort zone. Check out some tips for...
Technology tools to track customer cancellations
Technology helps pest management firms keep track of customer cancellations more efficiently; these tools can assist in the process.
Measure what matters: Turnover and call centers
Take the time to hire correctly. Also, look at call center metrics and review the customer experience when people call...
Best practices for managing your debt load
Here’s how to measure your business’ debt load, the differences between good and bad debt, and best practices to ensure...
Cancellation prevention tips
Industry consultant Harvey Goldglantz, president of Pest Control Marketing Co., shares some pointers for retaining customers:
Build a pest control company with great employees
Bill Cowley, Co-owner of Cowleys Termite & Pest Services in Farmingdale, N.J., talks about how to create a professional, career-oriented...
Bank debt financing is easier as an LLC
Let’s talk about entities that generate taxable losses, and the ability of an owner to use such losses to offset...
Unusual tactics to retain a customer
Pest Management Professional’s columnists and editorial board members share their most unusual tactic to retain a customer.
Measure what matters: Growth vs. costs
Dennis Jenkins shares benchmarks that ensure his company is on the path to growth. Learn to balance your payroll, materials...
Academy 2020 features virtual program, flexible registration
Instead of three days of programming, the National Pest Management Association decided to turn the annual Academy event into a...
Opportunity arises from challenging times
Now that the pest control industry are starting to recover from the emotional stress of COVID-19, this a perfect time...
Showing gratitude and staying strong
The owner of Schopen Pest Solutions reflects on what the past few months have been like navigating the pandemic as...