Business | Pest Management Professional

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Understanding the tax audit process

At some point, your pest control company probably will be selected for a sales and use tax audit — and...

Cultivate a positive company culture

Pete Schopen shares how he works to cultivate a positive company culture, including a recent awards party for the company's...

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How to make authentic social media connections

Social media is all about connecting with people. For pest management professionals, their connections may be prospective or current customers.

7 ways to appreciate employees

Implement these seven ways to recognizes employees at your company for Employee Appreciation Day and throughout the year.

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Business insights for fleet products & services: Solutions that drive success

Nine industry suppliers of vehicle-related products and services explain what’s new, what’s coming, and their forecasts for the next few...

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Make the pay-per-lead model work for you

Pete Schopen shares how and why the pay-per-lead model is working for his company right now — and why it...

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5 ways to prevent the canceling customer

To win and keep customers, it is important to have a retention program in place from the start. Here are...

Section 199A: Tax reform’s gift to PMPs

Section 199A, passed as part of U.S. tax reform efforts in December 2017, gives many small business owners a 20...

What keeps us going in pest control

Paul Bello, ACE, BCE, shares hie journey in the pest control industry and what inspires him to keep going.

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The 411 on DIYers, KWIM?*

Jerrry Schappert, owner of The Bug Doctor, Ocala, Fla., evaluates whether or not it is a waste of time to...

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Use video to engage customers and boost brand recognition

Jeff King shares what pest management companies can do to implement video for brand recognition as it gains popularity among...

At last year’s Legislative Day event, NPMA VP of Public Policy Ashley Amidon moderated a discussion with Rick Santorum, former U.S. Senator (R-Pa.), and Sean Spicer, former White House Press Secretary. PHOTO: DIANE SOFRANEC/PMP

Advocate for your industry at Legislative Day 2020

Ashley Amidon shares why PMPs should join the National Pest Management Association in Washington, D.C. on March 8-10 for Legislative...

SOURCE: PMP STATE OF THE INDUSTRY SURVEYS, 2019, 2018, 2017

How do you retain customers?

Two of our columnists tackle the topic of customer relationships. What it boils down to is letting your customers know...

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Building customer relationships in today’s world

Bobby Jenkins shares how the pest management industry has changed how his company has adapted the way they do business...

The “after” with a vapor barrier and borate-impregnated foamboard insulation installed. PHOTO: CRAWLSPACE DEPOT

Closed crawlspaces are an open opportunity

The consumer-targeted website Crawlspaces.org, maintained by nonprofit energy firm Advanced Energy, features an article with an interesting take on the...